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Kenyah Ettienne

Kenyah Ettienne

Customer Service Representative

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  • Timeline

  • About me

    Accounting and Finance Officer at St. Patrick's Cooperative Credit Union Ltd

  • Education

    • Dominica State College

      2014 - 2016
      Associate's degree Accounting and Mathematics Cumulative GPA 3.38

      President's Award- Third Class Honours

    • Unicaf University

      2024 - 2026
      Master of Business Administration- Finance Finance

    • The University of the West Indies

      2019 - 2023
      Bachelor's degree Banking and Finance GPA 3.99

      First Class Honours

  • Experience

    • National Bank of Dominica

      Dec 2016 - Aug 2018
      Customer Service Representative

    • St. Patrick's Cooperative Credit Union Ltd

      Sept 2018 - Jul 2023
      Operations Officer- Customer Service

    • St. Patrick's Co-operative Credit Union Ltd

      Jul 2023 - Dec 2023
      Loans Officer (AG)

      Acting in the capacity of Loans Officer to facilitate members' loan applications for management decision. Train new CSR and perform the role of relief customer service and teller services.

    • St Patrick's Cooperative Credit Union Ltd

      Jan 2024 - Mar 2024
      Loans Officer

      Appointed Loans Officer, to facilitate member loans application for management's decision. Continuous monitoring of SPCCU NPL portfolio.

    • St. Patrick's Cooperative Credit Union Ltd

      Apr 2024 - now

      Provide strong administrative and technical support to the Senior Accounting and Finance Officer. Assist with the preparation of financial, prudential and daily liquidity reports. Maintain staff records and any other duties as assigned. Administration of fixed assets, floating assets and financial records of SPCCU.Train incoming Loans officer and Debt recoveries officer.

      • Accounting and Finance Officer

        Jul 2024 - now

      • Accounting and Finanace Officer (Ag)

        Apr 2024 - Jul 2024

  • Licenses & Certifications

    • The CCCU Consumer Loan and Collection Certification Course

      The Caribbean Confederation of Credit Unions
      May 2021

    • Nail Technology Level One

      The University of the West Indies
      Jul 2022

    • Credit Assessment Techniques Workshop

      Jamaica Institute of Financial Services