Kadian McNab

Experience

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  Rydon Homes Limited

  Sept 2011 - Jan 2015

  Resident Liaison Officer

  To develop positive relationships with residents to provide information and support during refurbishment, maintenance and major works programmes. To prevent and limit dissatisfaction, resolve complaints and queries quickly.• Pre-entry visits and company inductions• Working on planned maintenance projects• Decent Homes programme experience• Kitchen and bathroom schemes• Some External Works• Collect tenancy agreement/approval forms• Visiting tenants in their homes and advising them on when and what work is being carried out• Act as the main point of contact and deal with any problems/queries that the tenant may have• Contacting neighbourhood housing associations and establishing working relations with them• Visiting properties that are being refurbished with potential tenants and advising them on completion dates• Attending and chairing tenant forum meetings to advise tenants of works being carried out. Show less

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  Heathrow

  Jan 2017 - May 2022

  Training and assessing all levels security staff and stakeholders at Heathrow in aviation security to DFT/CAA requirements. Writing designing and creating specific training packages specifically designed for the development of new starters.Sub division • Trial new equipment for Smith CTIX CT Training, a subject expert matter, I can collate data to produce evidence on whether this item is effective for the operation launch in Terminal 2• Lead in New Starter inductions - responsible for the admins organisation management and completion if all induction courses either as the course manager or overseeing the process dependant on individual group.• Implementation of the Landside patroller role, where I trained new team members and trainers whilst working closely with an external agency to ensure that they met the requirements for the role.• Lead our Standards Master Class for all employees with Heathrow delivery training functions.• Designing, delivering, and overseeing bespoke training packages New Starter Induction courses for individuals new to the Civil Aviation industry, and Annual Refreshers for existing security personnel. Aviation Security Managers Training Course (ASM)• Produce a smarter way of working and software for Security Training to go paperless. This helped with the team’s budget and moving towards a more sustainable workforce. QualificationsCity and Guilds level 3 in Education and TrainingAviation Security Managers LevelRFX Show less Maintaining restricted areas of security zone, processing passengers and staff members in the restricted zone, patrolling, safeguarding and aviation from unlawful acts.AchievementsWorking with Oboarding Team as a facilitator for Cast and Crew at Heathrow Airport.Welcome Event, Interacted and engaging event that works as a true welcome to all colleagues and support service. And finally post boarding sets of tools and courses that supports all new joiners for their first 60 to 90 days of employment at Heathrow airport. Ie, Airside tour, Health and Safety Talk, APOC Presentation and in a passengers shoes which is commended with Heathrow service signatures. Show less

  • Security Compliance Trainer

    Dec 2018 - May 2022

  • Security Officer

    Jan 2017 - Dec 2019
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  Heathrow Employment & Skills Academy

  May 2022 - now

  Recruitment Service Officer

  Screening candidates/ learners and conduct skills assessments, mock interviews, CV advice, complete action plans and up skill to enable candidates to be successful in their applications for suitable vacancies at Heathrow.• Provide information, Advice and Guidance to candidates/learners to secure best outcome in their job search• Prepare candidate to succeed in the interviews• Manage candidate's and employer expectations confidently• Create vacancy advertisements and manage the exposure on the job boards.• Manage multiple recruitment campaigns to achieve best outcome for clients• Support clients on recruitment days• Lead group information sessions• Attend jobs fairs, recruitment days and open days as set out in the strategy to generate candidate flow for the Heathrow Employment & Skills Academy Recruitment Officer• Collect data and prepare reports. Show less