Lee Bailey

Experience

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  London Electricity Plc

  Jul 1989 - Jun 1992

  Departmental Supervisor / Help desk

  Title: Help Desk Supervisor.Solving customer enquiries and complaints, following them through to completion.Assist supervision of over 20 call reception staff. Monitoring and recovery of bad debts.Recording of computerised purchase invoices.Advising consumers of heating and electricity requirements, cost saving and offering alternative services. Title: Departmental Supervisor - Local Authority Contracts.Attending local authority meetings to tender of new contracts for the supply of electricity and electrical goods.Producing and maintaining company databases for new projects.Updating database with ongoing work schedules to be issued daily to the on call engineers.Invoice jobs completed via the finance computer system.Updating the works diary for on site engineers.Skills: Customer support, Supervisory, Contracts, Database management Show less

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  Parceline

  Mar 1992 - Aug 1993

  Management Consultant

  It was my duty to ascertain why and where the company was losing money, this entailed: Analysing the whole depot’s system of freight movements. Production of time and motion graphs detailing the depot’s night operations and freight movements. Investigating credits issued and suggesting and implementing cost cutting ideas.Skills: Valuable experience in work and time management

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  TNT Express (UK) Ltd

  Aug 1993 - Sept 1996

  Sales Centre Manager - Sameday Division.

  Manage 3 staff and ensure the smooth operation of the Sameday Division.Arrange delivery of urgent packages by any means possible, ship, road and or air.Achieving strict revenue and sales targets.Weekly monitoring of customer trading profiles.Cold calling prospect customers and send out mailshots where appropriate.Produce daily profit and lose accounts.Manage the distribution network of my drivers and vehicles.My Sameday department was always in the top 10 from over 70 + offices nationwide. Show less

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  Redstar Parcels Ltd

  Sept 1996 - Nov 1997

  Sales Executive - Road based.

  Sell Redstar’s range of services producing an annual turnover of 1/4 million GBP of new business. Develop my territory from a sales prospective, to work with other sales executives with sales campaigns and company promotions.Achieve a minimum standard of performance commensurate with targets set by the Director. I was one of Redstar’s top sellers, out performing my quarterly targets by up to 40%

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  Viewdata Ltd. (Apple & PC Dealership)

  Oct 1997 - Sept 1998

  Sales Executive - Office and road based.

  Selling Computer Maintenance Agreements, registration Schemes, computer hardware, cabling and networking products. Hands on computer maintenance and repair including in house, on site repair and on site swap outs. Configuration of pre sale computers to meet customer requirements.Arranging and completing on site PC audits, summary reports and providing quotations based on yearly computer maintenance programs to minimise computer downtime.Proposing and competing for I.T. tenders for various organisations.Cold calling and prospecting for new customers both road based and via telephone.Assisting our contract customers with their computer related enquiries and problem solving Show less

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  S.T.R Computer Rentals Ltd

  Jan 1998 - Jan 2000

  Sales Manager

  Proactively develop the existing customer base, specifically the top 100 accounts.This involved a considerable amount of on site meetings and audits.Providing written quotations and presentations to customers tenders and requests including advise on configuration, equipment / resources required to successfully complete the desired task.Assist with installations and be the I.T. Support at exhibitions and trade shows.Oversee all major installations and to assist with installations and configuration.High degree of customer care qualities. Must ensure customer’s requirements are fully satisfied. Show less

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  Comned BV

  Nov 2000 - Apr 2005

  Sales Manager

  Assist with the setting up of the company in Thailand, finding & interviewing new employee, assist with setting up office procedures and systems.Promote and market their affiliate program via the Internet and to sign up new affiliates.Responsible to all affiliate including support, answering all emails, offering assistance, setting up accounts and preparing the monthly affiliate Commission payments.Monitoring fraudulent credit card transactions, looking for patterns and arranging refunds.Find new revenue streams and website member payment solutions.Co-ordinate with associated outside companies to ensure all operations ran as smoothly as possible.Assist with all other tasks along side the Managing Directors. Providing written quotations and presentations to customers tenders and requests including advise on configuration, equipment / resources required to successfully complete the desired proposal. Show less

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  GBC Development Co. Ltd, Phuket, Thailand

  Apr 2005 - Jan 2009

  Sales Manager

  Assist with setting up of the company in Thailand including finding & interviewing new employee, assist with setting up office procedures and systems. Attending promotional shows in various countries.Promote and market their affiliate program via the Internet and shows, prospecting for new affiliates.Responsible to all affiliate including support, answering all emails, offering assistance, setting up accounts, white labels and preparing the monthly affiliate Commission payments also website optimisation, setup and maintain office pc's, work closely with online payment processors including credit card, SMS / mobile billing solutions.Find new revenue streams and website member payment solutions.Co-ordinate with associated external companies, suppliers to ensure our operation runs as smoothly as possible.Assist with all local tasks alongside the Managing Directors. Show less

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  Realatex

  Jan 2009 - Nov 2011

  Company owner / Director

  I was proud to have set up my own business selling Real latex bedding to the russian tourist market.Setting up the company from scratch including locating and the refurbishment of 3 shop units of 200 square metres.Supplying local hotels with Realatex products.Shipping goods internationally.Organising daily shipping / deliveries both domestic and international.Stock control.Purchasing, accounts, Employment of staff (Russian and Thai).Sales and marketing to local hotels on the island.Completion of salaries and commission payments.Skills: Operating my own company, Road based sales, customer care and support. Tender and contracts writing Show less

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  Marcus Evans

  May 2012 - Sept 2012

  Account Manager

  I organise strategic 1-1 B2B meetings between financial companies and global investors. Whether you are looking for fundraising or have a specific product or service you would like to present to prospect investors, do not hesitate to contact me. Top level C-Class DM's only, thank you.