James Durham

Experience

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  AP Commercial, Inc.

  Jan 2013 - Nov 2013

  Tenant Services Coordinator
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  Baron Properties

  Jan 2014 - May 2014

  Concierge / Leasing Consultant
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  Boxer Property

  May 2014 - Mar 2016

  Accounts Receivable

  Processed payments and invoices and managed receivables. Maintained financial database and updated entries on timely basis for 1400+ tenants. Generated and developed monthly financial reports and presented findings to assist executive management in decision making process.

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  Griffin Partners

  Apr 2016 - Sept 2016

  Accounting Clerk
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  Niagara Conservation

  Oct 2016 - Nov 2019

  Accounts Receivable Clerk

  Oversaw invoices and bills to ensure zero financial discrepancies, while adhering to compliance guidelines. Analyzed credit limits and ran checks through D&B and Credit Safe to allot credit limits. Reconciled accounts and reviewed aged payments to ensure timely collections. Utilized Great Plains software, Avalara, and Authorize.net. Provided support to credit manager in extracting month end sales tax reports. Developed and implemented SOP’s for optimizing workflow and cultivating relations with existing and new customers. Exceeded expectations and bestowed with achievement award within 90 days of employment. Show less

• 

  Coldwell Banker Realty - Texas

  Mar 2020 - Aug 2021

  Licensed Realtor

  Liaised with buyers, sellers, and tenants to analyze properties and assist clients in finding their best options in Real Estate. Facilitated lease administration duties. Assisted fellow agents in providing superior service and creating best viewing experience for clients during property visits. Answered phone calls and evaluated client concerns to redirect calls accordingly and provide efficacious solutions.

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  Better

  Jun 2021 - Mar 2022

  Transaction Coordinator

  Delivered support in managing entire agent pipeline processes, including responsive communication with client follow-ups and agent request. Ensured seamless workflow by delegating tasks to agents, while monitoring performance. Collaborated with cross-functional teams through Slack to devise client-centric plans and strategies. Supported pilot programs in different markets to streamline and ensure efficient procedures. Assisted business operations by aiding loan team in promptly updating on milestones throughout the transaction process. Provided specialized training to agents, aimed at enhancing skillset and informing about changing needs and requirements. Show less

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  Klyde Warren Park

  Apr 2022 - now

  Programs Manager

  Assisting in the acquisition of new and unique programs and partners, as well as supervising and facilitating Park programs and special events at Klyde Warren Park. Also takes a lead role in the production of signature events.