
M. Alex Ferguson, MBA CMPO
Operations Manager

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About me
Manager at Carefirst BCBS
Education

Baltimore Polytechnic Institute
1986 - 1989Diploma Mathematics
Harvard Business School
-CertificateCertificate in stepping up in management.

University of Maryland University College
2000 - 2002MBA Management
Coppin State University
1989 - 1995Bachelor Degree Management Science
Experience

Agora Publishing Group
Sept 1998 - Dec 2008Operations Manager• Over saw contracting process. From RFPs (Requests for proposal) to awarding of contracts.• Developed better internal quality assurance control for marketing inventory; reduced waste management by twenty-five percent (25%) within the first year of implementation.• Managed/outsourced department activities with the team of customer service and fulfillment department.• Chaired marketing and production meetings, ad hoc committee meeting and special projects for executive publisher.• Created more efficient and more reliable reporting and procedures for company division.• Negotiate contracts and pricing with vendors and contractors.• Managed marketing and promotional procurements for company division.• Developed and created new and innovative ideas to market products Show less

Rudolph office and computer supply, inc
Apr 2009 - Dec 2011Director of Operations• Oversee all procurement and inventory control.• Supervise purchasing and customer service teams (20 personnel). • Oversee all contracts, purchasing and product selection. • Solicit, negotiate, and award contract with various government agencies to include subcontractors, state and local government. • Monitor, evaluate and review contracts for compliance of contract agreement, governing laws, or policies and procedures. • Conducts resolution to various issues, problems or conflicts that may arise during the contracting period.• Serve as liaison and oversee Human Resources contract and personnel actions. • Manage a budget of $20+ million of inventory products. Show less
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Conduent(formerly Xerox Business Services)
Apr 2012 - Sept 2019Director Global Procurement•Directs and manages the procurement activities to accomplish company procurement goals and objectives to obtain the best products and service, savings and reduce costs to company.•Managed a procurement budget of $250+ million. Monitor short and long term range forecast for department.•Negotiate major contracts involving million dollar amounts for multi-State or local government procurement/purchasing. •Direct and oversees efforts related to supplier negotiation such as price, availability and delivery of goods and services, reviews, renewals amendments and evaluations.•Schedule and conduct pre-bid meetings, and proposal evaluation committees, and oral presentations. •Develop and maintain strong, positive relationships with internal and external customers via open and effective communication. •Ensure products being purchased are cost effective for the organization’s financial bottom line by conducting various financial analysis and audits.•Improve purchasing accountability in the areas of supplier quality while reducing costs by researching products and conducting various analyses. •Develop, maintain and issue purchasing department progress reports by compiling cost data, historical data, distribution and workflow reports.•Oversee issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends•Manage staff in multiple locations and increased employee morale and productivity in the purchasing department by coaching employees and holding them accountable for their performance. •Directs staff in large-scale procurement efforts and reviews and approves purchases of a significant dollar amount.•Problem solve and serve as advisor to other managers and employee on procurement issues as they arise•Develop and implement purchasing operating standard and procedures to ensure sound internal control Show less

State of Maryland Department of General Services
Jan 2019 - Dec 2021Senior Procurement Officer
CareFirst BlueCross BlueShield
Nov 2021 - nowCategory Manager
Dec 2023 - nowSenior Sourcing Associate
Nov 2021 - Dec 2023
Licenses & Certifications

Stepping Up in Business
Harvard Business School
Certified Maryland procurement officer
State of MarylandJun 2021
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