Michael Henry, PhD, MBA

Michael Henry, PhD, MBA

Copywriter and Video Producer

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location of Michael Henry, PhD, MBAEindhoven, North Brabant, Netherlands

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  • Timeline

  • About me

    Program Manager, University College Tilburg

  • Education

    • Ball State University

      2011 - 2012
      MS Information and Communication Sciences

      Graduate Assistantship within the Emerging Technologies division

    • LCC International University, Lithuania

      2014 - 2018
      MA International Management

      Thesis: Exploring the effect of communication media on trust and performance of fully-remote organizations

    • Stellenbosch University

      2020 - 2023
      PhD Socio-Informatics

      Dissertation: The Use of Enterprise Social Networks for Social Support within Virtual Teams

    • Taylor University

      2007 - 2011
      BS Media Production / Systems
    • Taylor University

      2014 - 2018
      Master of Business Administration (M.B.A.)
  • Experience

    • Lensrentals.com

      Jan 2009 - Jan 2010
      Copywriter and Video Producer

      - Created videos educating customers about lens selection for different purposes- Updated and standardized website copy, including developing a style guide - Processed orders and inspected camera lenses, bodies, and AV equipment

    • Sentry Data Systems

      Jan 2010 - Jan 2011
      Technical Analyst

      - Refactored existing PHP code- Wrote custom data parsers in Ruby for client implementations- Designed daily checklist for Technical Client Support

    • Reamplify Design

      Jan 2011 - Jan 2015
      Project Manager, Founder

      - Founded a web development/design company- Built marketing, sales, and website implementation workflows- Managed several dozen website development and maintenance projects

    • LCC International University, Lithuania

      Jan 2013 - Jan 2022

      - Led the Digital Literacy Initiative, a focus within the university’s strategic plan- Ran cross-functional teams developing a new corporate intranet, a video streaming system, and an online portfolio solution- Advised other teams regarding project requirements/feasibility- Defined requirements and assessed feasibility of potential new projects - Taught communication and information systems courses- Supported faculty use of Moodle and other web platforms- Advised students from 20+ countries regarding technology projects and theses

      • Project Manager for Technology Education

        Jan 2021 - Jan 2022
      • Assistant Professor, Instructor

        Jan 2013 - Jan 2022
    • Automattic

      Jan 2015 - Jan 2018
      Happiness Engineer

      - Provided technical customer support for WordPress.com- Completed 17,000+ interactions using email, live text chat, and 1-1 screensharing sessions- Lead a three-month project to update documentation for new admin interface- Edited and managed What to Watch This Week, an internal newsletter for support staff

    • Springbok Agency

      Jan 2024 - Jan 2024
      Technical Project Manager

      - Led teams of developers and designers using Agile/Scrum methods- Managed client accounts and freelancers to achieve project goals- Served as technical architect for web development projects

    • Tilburg University

      Aug 2024 - now
      Program Manager
  • Licenses & Certifications