Armina Mendoza

Experience

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  STA Packaging Tapes

  Jul 1996 - Feb 2006

  Customer Service Lead / Supervisor

  Trained new hires based upon objectives and timelines. Evaluated and notified CSM of new hires trainability and progress on a weekly basis. Reviewed individual CSR error types and provide monthly report. Set error rate reduction goals by individual CSR and provide constructive methods to reduce each type of error. Point of contact for large distributors and overseas customers. Interfaced with Regional and Division Managers, manufacturing, Shipping, Accounting and Quality Control (QC) Departments, Trained on products and customer service procedures. Implemented departmental policies and procedures. Created and implemented forms to help measure employee accountability and working standards within the department. Researched short pays. Entered return authorization (RA's) for machine, machine parts orders and defective products. Assisted CSM on special projects when needed. Show less

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  P.I.C. Industries, Inc

  May 2006 - Sept 2009

  Customer Service Rep

  Point of Contact for company's largest account that develops, manufactures and markets adhesive-coated paper and film constructions. Process and invoice orders daily. Interface with warehouse manager concerning scheduling, expediting orders and receiving shipments from vendors. Process purchase orders for vendors. Prepare bill of ladings for shipments

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  Visiting Angels

  Aug 2008 - Oct 2011

  Caregiver

  Assist senior citizens in maintaining their independence,Prepare meals,Light housekeeping,Companionship,Hygiene assistance,Assist in running errands

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  Ironwood Packaging, Inc LLC

  Jul 2010 - Jun 2013

  Customer Service Rep

  Customer Service Rep for thermoforming company. Point of contact for clients and vendors. Keep track of inventory for company and Ironwood's main client. Process orders via mail and fax.Prepare Bill of Lading for outgoing shipments. Contact freight carriers for quotes, schedule pick ups and ensure ontime delivery. Expedite and track orders. Purchase materials for production as well as office, cleaning and kitchen supplies. Maintain inventory control for raw material and finished goods. Assist CEO and CFO in special projects when neded. Show less

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  Mark Products, LLC

  Jul 2013 - Nov 2021

  Customer Service Rep / Sales

  Produce and sell rigid and flexible materials to thermoforming and printing companies

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  Lakewood Country Club Golf Tee Times

  May 2019 - May 2020

  Server Host

  Shift includes opening restaurant for golfers for breakfast/ brunch on weekends. Take breakfast, lunch orders. Serve alcohol beverage and mixed drinks Run food, Clean restaurant

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  Buffalo Wild Wings

  May 2019 - Sept 2023

  FOH, BOHGreet customers, assist them to their tables Buss tables, dishwasher, Food runner, expeditorAssist bartenders, servers Make sure server station is fully stocked during shiftAssist on filling in last minute shifts Closer

  • Server

    Feb 2022 - Sept 2023

  • Server Assistant

    May 2019 - Feb 2022
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  UberEats

  Jan 2021 - now

  Food Delivery Driver

  Pick up food and deliver to consumers

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  Kalaveras

  Mar 2022 - May 2022

  Restaurant busser

  Cleared, cleaned and sanitized booth and tables, clean tables to maintain high turnover rate and minimize wait time, swept, mopped, removed debris from dining area floors, supported wait staff

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  F3V Crepes

  Jun 2022 - Aug 2022

  Food Server

  Greet, seat customers, input orders, food runner, collect payments, stock server areas, clean section areas

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  PM Staffing

  Sept 2022 - now

  Leasing Consultant

  Assist residents with leasing and property inquiries, manage and follow up leads from Knock app, called prospects and made appointments for tours, worked closely with maintenance through any residence issues and prioritize any urgent issues, provide prospects with accurate pricing and square footage and establish a connection, greeted resident and prospects at from desk-assist with any inquires, announce visitors and deliveries to residents. Knowledgeable with YardiVoyager app, Knocks and SNAPPT, CRM Flex, Entrata Show less

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  Benihana

  Feb 2023 - now

  Service Assistant

  Buss and reset tables and make sure surrounding area is nice and clean, floors are swept for the next guests /parties. Prep salads and soups for servers, help bring out drinks and appetizers, do rollouts/ napkins. Closing shift.