Brad Menendez

Brad Menendez

Followers of Brad Menendez282 followers
location of Brad MenendezFort Wayne, Indiana, United States

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  • Timeline

  • About me

    Technical Support Leader | Driving Exceptional Customer Experiences and Team Success!

  • Education

    • ITT Technical Institute

      2005 - 2007
      Associates of Science CNS

      Computer Networking Systems & Design

    • Indiana Wesleyan University

      2014 - 2016
      Bachelor's Degree Business Information Systems

      Have started the process towards my Bachelor's in Business Information Systems, classes include: Project management, VB.net Programming, Java Programming, Web Application Development and more.

  • Experience

    • Our Sunday Visitor

      Mar 2008 - Oct 2022

      Technical Support for a web-based application dealing with online donations, also conducts live webinar's training new churches in the program as well as sales demonstrations. Support Churches through the process from beginning to end as well as the donors of each church as needed. I have created documentation as well as set up export procedures from our system into other contribution programs. Worked with a vendor on new development (created URD's as well as designed mockups using balsamic), as well as did full QA on the application prior to a release. Just finished up assisting the move of this application from a vendor to our internal team, which included designing procedures and setting up goals for our team as well as the vendor. Full regression testing of all environments prior to cut over as well as day of cut over working with the team to ensure the program is properly brought in house. The move was very successful and was a very smooth process from start to finish.Also support diy web based solution where users can manage and maintain their own websites. Work with them on everything from domain transfers to managing and maintaining their web pages/content. The third product I support is the curriculum side of the company which ranges from teaching websites to a catholic bookstore, this end is more helping end users or teachers navigate as well as issues with accessing different features and functionality. Show less

      • Webmaster

        Aug 2021 - Oct 2022
      • Associate Senior Business Analyst

        Aug 2015 - Aug 2021
      • Technical Support Team Lead

        Mar 2008 - Aug 2015
    • Bethel Assembly of God

      Apr 2011 - now

      As the Associate, I handle overseeing youth and young adult ministries as well as the churches social front, including Facebook and Bethel's website. Other items I handle is preaching when needed or asked, and any other odds and ends Pastor may ask for. Provide leadership and direction for students as well as volunteersRecruited, trained and supervise volunteers Develop weekly messages as well as planning events and retreatsWorked closely with other ministries as well as the lead pastor to develop smooth flow between the ministries

      • Associate Pastor

        May 2018 - now
      • Student Ministries Pastor

        Apr 2011 - May 2018
    • London Computer Systems

      Nov 2023 - now
      Product Support Specialist
  • Licenses & Certifications

    • Certificate in Ministry

      General Council of the Assemblies of God
      Feb 2018
    • Fully Ordained Minister of the Gospel

      General Council of the Assemblies of God
      May 2021
    • License in Ministry

      General Council of the Assemblies of God
      Feb 2019
  • Volunteer Experience

    • Outreach to the homeless

      Issued by Westland Free Methodist Church on Jul 2007
      Westland Free Methodist ChurchAssociated with Brad Menendez
    • Children, Youth and Young Adult Ministry

      Issued by Bethel Assembly of God on Apr 2009
      Bethel Assembly of GodAssociated with Brad Menendez