Jihane Choukri

Jihane Choukri

Healthcare Receptionist

Followers of Jihane Choukri6 followers
location of Jihane ChoukriCasablanca-Settat, Morocco

Connect with Jihane Choukri to Send Message

Connect

Connect with Jihane Choukri to Send Message

Connect
  • Timeline

  • About me

    Travel Agency Manager chez BBA Travel agency

  • Education

    • IFMAT ( Institut De Formation Dans Les Métiers D'Aviation Et De Tourisme)

      2015 - 2017
      ATAM: Agents dans les transports aériens et maritime Aviation, Tourisme, Service a la personne...

      -Formation Réglementaire:Anglais technique et général; Fonction PNC; Réglementation Aérienne; Sécurité et Sauvetage; Secourisme Aéronautique; Qualification Machine; CRM; Matières dangereuses-Formation Commerciale:Restauration et services à Bord; Techniques de communication; Facteurs Humains; Histoire des civilisations; Géographie Touristique-Anglais et Espagnol Commercial-Billetterie-Psychologie Formation Pratique en milieu quasi réel avec l’équipement… Show more -Formation Réglementaire:Anglais technique et général; Fonction PNC; Réglementation Aérienne; Sécurité et Sauvetage; Secourisme Aéronautique; Qualification Machine; CRM; Matières dangereuses-Formation Commerciale:Restauration et services à Bord; Techniques de communication; Facteurs Humains; Histoire des civilisations; Géographie Touristique-Anglais et Espagnol Commercial-Billetterie-Psychologie Formation Pratique en milieu quasi réel avec l’équipement nécessaire :Simulateur avion, toboggan, extinction de feu, cabine en fumée, remorquage, nage libre,canots de sauvetage, réanimation sur mannequin… Show less

    • Cardiff University Sunderland

      2014 - 2015
      Foundation Year Business International
    • Alkawthar Secondry School-Ibn Arabi, Doha

      2013 - 2014
      Baccalaureat PHYSICAL SCIENCES
  • Experience

    • Hospital Hamad Al Thani

      Oct 2014 - Nov 2014
      Healthcare Receptionist

      -Answering phones, screen, and direct calls;-Take and relay messages;-Provide information to callers;-Greet persons entering organization;-Direct persons to correct destination;-Deal with Queries from the public and customers;-Ensure knowledge of staff movement in and out of the organization;-Tidy and maintain the reception area;

    • MAHOLA COMPANY

      Aug 2016 - Oct 2016
      Customer Service Assistant

      -Arranging services for customers;-Stocking shelves;-Providing information about company service;-Making sales;-Making referrals to other members of the team;-Handling enquiries (by telephone or email);-Tidying up at the end of a shift;-Inputting data;-Administrative duties;

    • BBA Travel agency

      Jan 2017 - Feb 2017
      Travel Agency Manager

      -selling travel products and tour packages;-liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;-dealing with customer enquiries and aiming to meet their expectations;-taking part in familiarisation visits to new destinations to gather information on issues and amenities of interest to consumers;

  • Licenses & Certifications

    • ATAM: Agents dans les transports aériens et maritime

      IFMAT (CFPNC)
      Sept 2017
  • Volunteer Experience

    • Tresory Responsable

      Issued by Al Thani Foundation-Recycle Company on Feb 2013
      Al Thani Foundation-Recycle CompanyAssociated with Jihane Choukri