Deanna Turner, CSM

Deanna Turner, CSM

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location of Deanna Turner, CSMBrownsburg, Indiana, United States

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  • Timeline

  • About me

    MC Account Engagement/Marketing Cloud Consultant | MC Account Engagement Consultant Certification | Marketing Cloud Email Specialist Certification

  • Education

    • Indiana Wesleyan University

      2005 - 2009
      BSM Business Management

      Business Management and Marketing

    • Indiana University Bloomington

      1994 - 1995
      N/A Sociology and Anthropology
  • Experience

    • SGI

      Mar 2000 - Sept 2009

      -Performed sales and account management to seven separate companies as the primary, designated representative responsible for business development and relationship management. -Developed and maintained relationships with key decision makers (VP’s, Brand/Product managers and Directors) -Prospecting and cultivating new business within existing clients in Midwest and MidAtlantic Region. Capability presentations, Web-based demonstrations, and prospective client tours of SGI, LLC facilities. Prepare and present proposal and RFP responses-Provide Web training via WebEx meeting seminars for all new clients-Spearheaded multiple new strategic partnerships with new vendors to provide products to complement our brand marketing offering as well as increase product margins-Additional responsibilities include on-going training and development of direct reports; working closely with Chief Client Officer and Business Development Team to enhance company awareness and client relationships, and working with existing sales accounts to develop and present strategic plan to migrate fulfillment opportunities to print on demand where applicable Show less -Performed project management and coordination to six separate companies as the primary, designated representative responsible for Sales Collateral Fulfillment and Marketing Communications implementation-Detailed organization of clients’ marketing communications projects and associated budgets to ensure maximum efficacy of client marketing message-Pro-active management of client inventory levels, with focus on cost-cutting and effective use of print budgets-Development of detailed monthly client and metrics reports to demonstrate achieved Key Performance Indicators and client budget metrics-Responsible for communication of client horizon of needs throughout organization-Developed and maintained relationships with brand/product and marketing managers -Working closely with Account Manager and Chief Operating Office to enhance client relationships and deliver solutions to support clients’ strategic initiatives Show less

      • Account Manager

        Jan 2006 - Sept 2009
      • Project Manager/Coordinator

        Mar 2000 - Jan 2006
    • WestPoint Financial Group

      Jun 2010 - Dec 2011
      Financial Services Professional
    • Bedel Financial Consulting, Inc.

      Jun 2012 - Sept 2019
      Client Relations & Marketing Specialist

      Planning and organization of client events, including creation of invitations, management of RSVPs and on-site event managementPlanning and organization of charitable event sponsorships, including creation of program ads, filling of tables for event, etc.Client invoicing/year-end tax reportingManagement and creation of quarterly paper newsletter and quarterly e-newsletterSocial Media team co-lead: creation of editorial calendars, campaign creation, farming for editorial content, analytics reviewMember of New Business Development TeamCreation of digital media for internal and external use: slideshares, digital images, artwork, digital brochures, etc.Oversight of office calendarCoordination of out-of-town client meetingsCreation and maintenance of statistical reports for the CEOManagement of relationships with vendors, including printing and promotional item companiesCoordination of client holiday card/staff photoCoordination of staff holiday party Show less

    • TogetherDigital

      Apr 2017 - now
      Founding Member

      One of the first 100 founding members in Indianapolis.

    • Growth Heroes

      Jan 2020 - Sept 2021
      Digital Marketing Consultant
    • Cloud for Good

      Oct 2021 - now
      Marketing Consultant, Marketing Cloud & MC Account Engagement

      Cloud for Good works with higher education institutions and nonprofit organizations to create transformational value with Salesforce.

  • Licenses & Certifications

    • Marketing Cloud Email Specialist

      Salesforce
      Mar 2023
    • Salesforce Certified Marketing Cloud Account Engagement Specialist

      Salesforce
      Oct 2020
    • Certified ScrumMaster®

      Scrum Alliance
      Jun 2025
      View certificate certificate
    • Salesforce Certified Marketing Cloud Account Engagement Consultant

      Salesforce
      Sept 2022
    • Sprout Social Platform

      Sprout Social, Inc.
      Nov 2022
      View certificate certificate
    • Google Ads Search Certification

      Google
      Jan 2020
  • Volunteer Experience

    • Indy Do Day Volunteer

      Issued by Joseph Maley Foundation
      Joseph Maley FoundationAssociated with Deanna Turner, CSM
    • Indy Do Day Volunteer

      Issued by Gleaners Food Bank of Indiana on Sept 2016
      Gleaners Food Bank of IndianaAssociated with Deanna Turner, CSM
    • Founding Member

      Issued by Women in Digital - USA on Jun 2017
      Women in Digital - USAAssociated with Deanna Turner, CSM