Jennifer Berry

Experience

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  Little League International

  Jan 2012 - Jan 2017

  Sponsorship Coordinator | Player Agent | Organizer

  • Conduct research to identify companies and organizations that align with the event or program's goals.• Create and customize sponsorship packages and proposals that effectively communicate the benefits to potential sponsors.• Cultivate and maintain strong, long-term relationships with sponsors, ensuring ongoing satisfaction and partnership.• Work with sponsors to negotiate terms and agreements that meet the needs of both parties.

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  Victoria's Secret

  Oct 2020 - May 2021

  Customer Service Representative - Chat & Phones

  • Delivered exceptional customer service at Victoria's Secret, resolving inquiries and enhancing shopping experiences. Consistently exceeded sales targets and built customer loyalty.• Streamlined customer service processes, reducing average response time and improving customer satisfaction rates. Implemented innovative solutions to common issues.• Maintained meticulous records of customer interactions and transactions, ensuring accuracy in order processing and returns. Attention to detail prevented errors.• Provided empathetic support to customers, addressing concerns and finding tailored solutions.• Received commendations for exceptional customer care and problem-solving. Show less

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  General RV Center

  May 2021 - Dec 2024

  • Lead operations for towable processes and inventory team, overseeing 20+ associates. Drive efficiency improvements and streamline workflows for enhanced productivity.• Implemented streamlined processes, resulting in measurable improvements in workflow and productivity.• Develop and train team members, fostering a collaborative and high-performing work environment.• Foster a culture of teamwork and continuous improvement, empowering associates to contribute ideas and drive operational excellence across departments.• Implemented streamlined processes, achieving measurable workflow and productivity improvements.• Promoted to Operations Manager in July 2023, showcasing leadership and adaptability.• Orchestrate seamless role transitions, demonstrating adaptability and rapid skill acquisition. Show less •Lead a team of associates in performing pre-delivery inspections (PDI) on units, ensuring compliance with company and manufacturer quality standards.•Coordinate daily workflow and assign tasks to team members, ensuring timely and accurate completion of all PDIs.•Train and mentor new associates on PDI procedures, safety protocols, and quality expectations.•Resolve any issues that arise during the inspection process, ensuring quick and effective solutions to maintain production schedules. Show less •Lead and supervise a team of detailers and photographers, ensuring that all units are cleaned to the highest standards in a timely manner.•Coordinate daily workflow, assigning tasks and monitoring progress to ensure efficient and effective operations.•Maintain inventory of cleaning supplies and equipment, ensuring the team is adequately stocked and that all tools are in good working condition.•Foster a positive and productive work environment, promoting teamwork, continuous improvement, and high morale. Show less

  • Towable Operations Manager

    Jul 2023 - Dec 2024

  • Warranty Foreman

    Feb 2023 - Jul 2023

  • PDI Line Lead

    Jun 2022 - Feb 2023

  • Wash Bay Lead

    Jun 2021 - Jul 2022

  • Photographer

    May 2021 - Jun 2021
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  Fun Town RV

  Jan 2025 - now

  Operations Manager