
Erdal Kacar
Negotiator and Property Manager

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About me
Managing Director at Dolphin Square Ltd
Education

Birkbeck College, University of London
2011 - 2013MSc Social and Political TheoryActivities and Societies: Politics Society MSc Social and Political Theory

University of Greenwich
2008 - 2011BA Politics 2.1Activities and Societies: Politics Society - Chair Philosophy Society Labour Students BA Hons Politics
Experience

Homefinders
Feb 2010 - Feb 2011Negotiator and Property ManagerDuties included; Generating new business and taking new instructions, conducting market appraisals and valuations as well as preparing marketing materials and matching applicants to properties on Expert Agent system. Finding and vetting suitable applicants and conducting viewings. Negotiating tenancies and sales, carrying out credit checking and tenant referencing.Duties also include a variety of residential property management tasks; rent collecting, managing property maintenance, commissioning repairs and instructing safety certificates and EPCs.Role includes maintaining good relationships with tenants, landlords, contractors and the local authorities. Participating in various landlord and property forums hosted by local authorities and professional bodies like ARLA, NAEA and NLA. Show less

The Acorn Group
Feb 2011 - Sept 2012Property ManagerProvided property management services to private investors and landlord clients in South East London based portfolio. Services included rent collection and chasing, maintenance management, gas safety management and tenancy management. Role also including working closely with lettings teams with new lettings file progression, referencing and credit checking. Maximising income through the sale of additional products like rent insurance, inventory services was an integral part of the role. Show less

L&Q
Sept 2012 - May 2018Led operation of PRS and IMR portfolios. Managing two teams of property managers who look after the Market Rent and Intermediate Market Rent portfolios. Also heading up the PRS and IMR lettings team.Role revolves around ensuring PRS and IMR residents receive highest quality customer service from very first lettings enquiry, through management of their tenancies right through to end of tenancy. Managing marketing and lettings of PRS and IMR units is a central part of the role. Most interesting challenges of this aspect of the work is the creation of marketing strategies of large new schemes being brought to market.As well as providing great customer service to residents, tight monitoring and management of KPIs is an essential part of the role. Working alongside the PRS and Commercial Director, steering the operation to maximise income and minimise costs.Working closely with colleagues in Land and Development teams, making key investment decisions on land and stock purchases as well as providing guidance on design and development of new schemes. Show less Led Team of Property Managers in delivering excellent customer service to L&Q's PRS residents and maximising returns from the operations of the PRS PortfolioClose monitoring of arrears, maintenance costs, void management and renewal management in order to maximise productivity and minimise costs. Assisted Portfolio Manager in the strategic planning and implementation of L&Q's expansion plans for PRS especially with the appraisal and evaluation of viability of new schemes. Played central role in the design and management planning of new schemes.Played leading role in creating lettings and marketing strategies as well as management strategies for large and complex PRS and Mixed tenure schemes. Show less
Head of Operations PRS, IMR & LLR
Jun 2015 - May 2018Senior Property Manager
Sept 2012 - Jun 2015

ADDLiving
May 2018 - Jul 2021Operations DirectorJoined ADDLiving as Operations Director to head up the leasing, property and facility management of PRS/BTR assets nationwide, with over 2000 units under management across multiple sites in major city centre locations across the UK. Built the ADDLiving brand and establishing it as a recognisable and trusted provider of quality rented accommodation in major city centres across the UK. Planned and executed the launch, mobilisation and stabilisation of large scale BTR schemes, leading on strategy, design and management structures and systems. Show less

Dolphin Square Ltd
Jul 2021 - nowManaging DirectorI have Joined Dolphin Square as Managing Director to head up the running of the iconic estate.Leading on the extensive repositioning of the management and service offering re-establish Dolphin Square as a best in class built to rent estate.
Licenses & Certifications

NFOPP Technical Level 3, Lettings Negotiation and Property Management
THE NATIONAL FEDERATION OF PROPERTY PROFESSIONALS
Languages
- tuTurkish
- enEnglish
- kuKurmanji - kurdi
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