
Divya Narayan
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About me
Global Program Manager | Championing Employee Resilience | Driving Impactful Change
Education

UC Berkeley Extension
-Project Management
San Jose State University
-Master’s Degree Human Factors and Ergonomics Magna Cum LaudeActivities and Societies: Human Factors and Ergonomics Society Favorite Projects:Investigating the Effect of Asymmetrical Back Support on Comfort for Users with ScoliosisNeuroplasticity in Expert vs. Novice Judo AthletesJob Hazard Analysis for Tattoo Artists

University of California, San Diego
-Bachelor's Degree Psychology, Minor: Healthcare and Social Issues. Magna Cum LaudeFavorite Projects:Evolutionary Advantage of Fatty Acids on Brain FunctionCorrelating the Impacts of Stress & Immune FunctionInvestigating Health Outcomes in Sedentary Populations
Experience

Functional Patterns
Jan 2012 - Jan 2013Intern- Utilized corrective exercise and myofascial release to reduce discomfort and injuries to optimize overall health and wellbeing.- Edited the book Power of Posture so that highly technical language on biomechanics was accessible to the target consumer.

LA Fitness
Jan 2013 - Jan 2015Certified Personal Trainer- Sold over 50 personal training packages by demonstrating the value of one-on-one instruction. - Tailored specialized corrective exercise and functional training plans for clients based on their individualized goals and needs.

Plus One an Optum Company
Jan 2015 - Jan 2015Exercise Specialist for Sony Electronics- Designed well-being incentive campaigns for Sony employees, encouraging a 44% uptick in fitness center engagement.- Cross-functionally partnered with teams across Sony to facilitate “lunch and learns” around well-being topics. - Managed supplier payment process and performance reviews for group fitness instructors.- Personal trainer and group fitness instructor.

ACI Specialty Benefits
Jan 2015 - Jan 2015Wellness Intern- Authored content for blogs and newsletters about various wellness topics, ranging from nutrition to mindset to healthy lifestyle habits.

Performance Based Ergonomics
Dec 2015 - Jan 2019Ergonomist- Consultant for ergonomic evaluations, virtual evaluations, class trainings, and stretch classes in healthcare, office and lab environments.- Reviewed reports and mentored newer Ergonomists to ensure service level agreements were met.

Balanced Image Ergonomics Consulting
Jan 2016 - Jan 2017Program Specialist @ eBay- Partnered with eBay's Safety and Security leadership to identify, scope, and prioritize critical business objectives related to ergonomics & physical well-being using the objective and key results (OKR) framework. - Designed communications strategy to ensure employees proactively engaged with Ergonomics benefits, reducing reactive assessments and workers' compensation claims by 30%.

University of California, San Francisco
Jan 2017 - Jan 2019Human Factors & Ergonomics Specialist- Conducted a GAP analysis and utilized LEAN/Kaizen methodologies to restructure the program, removing friction points and enhancing operational efficiency, which resulted in an 88% increase in employee satisfaction scores.- Performed job hazard analyses and proposed redesigned workflows to improve human performance and efficiency, effectively communicating the return on investment (ROI) to achieve departmental alignment and buy-in.- Redesigned UCSF's internal Ergonomics page to enhance user experience.- Served as the interim program manager from September 2017 to March 2018, consulting on design aspects for new hospital buildouts to ensure optimal safety, ergonomics, and accessibility. Show less
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Physical Rehabilitation Network (PRN)
Jan 2019 - Jan 2021Program Specialist/Team Lead @ Google- Managed collaboration between Google stakeholders and the Global Ergonomics Consulting team within a matrixed organization. Led Quarterly Business Reviews (QBRs) and roadmap calibration meetings to ensure Google achieved its strategic objectives (OKRs).- Defined data requirements for building a dashboard that allows executive leadership to access real-time operational metrics, facilitating data-driven decision-making and saving over 50 hours of administrative time. - During the COVID-19 outbreak, educated Googlers on public health best practices as part of the Illness Response Team, skillfully adapting to changes in a novel situation to maintain business continuity. - Collaborated cross-functionally with multiple stakeholders to foster a culture of well-being and safety for Googlers. Show less

Splunk
Jan 2022 - Nov 2024- Managed Splunk's Global Ergonomics Program for a distributed workforce, resulting in a 422% increase in program demand during the first year and successfully reducing MSD-related workers' compensation claims to zero throughout the program's duration. - Restructured program processes for scalability within a rapidly growing company, including conducting a Request for Proposal (RFP) and implementing change management to adapt to the evolving nature of work post-pandemic. - Oversaw the global program budget, vendor relationships, service level agreements, data management, and strategic initiatives. - Developed innovative awareness campaigns and training sessions to educate Splunk employees on promoting physical well-being in the workplace. Show less - Rebranded the Employee Resource Group (ERG) to boost participation by 75%, coining the phrase "every brain is different, every brain belongs" and gaining organizational support for mental health and diversity of thought in the workplace. This initiative aligned the ERG's mission with a broader enterprise goal of talent acquisition and employee retention. - Organized over 25 events featuring external speakers to educate employees on topics such as mindful eating, neuroplasticity, and building inclusive teams.- Conducted more than 100 mindfulness sessions to teach employees about meditation techniques and the importance of the mind-body connection.- Collaborated with cross-functional stakeholders to develop NeuroInclusion training, enabling managers to understand diverse learning styles and adopt flexible work approaches, which improved team productivity by 33%. Show less
Global Program Manager
Mar 2020 - Nov 2024Leadership Training Facilitator
Jan 2023 - Jan 2024Employee Resource Group Lead
Jan 2022 - Jan 2024
Licenses & Certifications

Agile Certification for Human Resources and Learning & Development
Training Industry, Inc.Dec 2024
Human Foundations Specialist
Functional PatternsJan 2020
ICAgile Certified Professional - Agility in HR
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Emotional Quotient Inventory 2.0 & EQI 360 Certification Program
Multi-Health Systems Inc. (MHS)Apr 2024.webp)
Certified Personal Trainer
National Academy of Sports Medicine (NASM)Aug 2013
CPR/AED
American Red CrossAug 2013
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