Robert Van Breukelen

Experience

• 

  Morgan Stanley

  Jan 1998 - Jan 2003

  Unix Admin
• 

  Old Mutual

  Jan 2006 - Jan 2008

  Project Manager

  Vendor/Project Manager for Old Mutual Employee Benefits in their relationship with a software vendor, SunGard Insurance Systems. The role included:• Building and Managing the client-vendor relationship• Managing the operational deliveries and issues• Working with the SunGard project and account managers based in Boston USA to prioritize deliverables according to Cape Town teams requirements • Facilitating issue resolution between SunGard and Old Mutual teams • Monitoring financial spend• Negotiating commercials with SunGard Sales/Account Managers for additional requirements • Management reporting on project progress and vendor performance with regards to delivery and quality Show less

• 

  JP Morgan

  Jan 2006 - Jan 2007

  Project Manager

  A member of the Project Management team for an outsourcing project between JPMorgan and RMB Asset Managers, where the RMBAM back office administration functions were being migrated to JPMorgan.

• 

  Fundamo

  Aug 2008 - May 2011

  Project Manager

  Project Manager for implementations of the Fundamo Mobile Wallet solution and the ongoing Account Management for clients including:• MTN Mobile Money South Africa/Standard Bank Community Banking• MTN MENA Region (Yemen, Sudan, Afghanistan)• MTN WECA (Benin, Congo, Ghana, Liberia, Guinea Bissau)• Maldives Monetary Authority (World Bank Project)• Telenor Pakistan• MCB Pakistan• Access Group Pakistan

• 

  Vodacom

  May 2011 - Apr 2012

  Project Manager

  Project Manager for multiple projects in the Vodacom Billing department including projects on the following systems: • NEMO (Network Event Monitoring)• AICES (Automated Internal Control Enhancement System)• CSS (Commercial Support System)• CSMS (Community Services Management System)• LCR (Least Cost Routing System)

• 

  Itemate Solutions

  Apr 2012 - now

  Given the structure of the company and the nature of the role, the COO role requires me to be involved in all aspects of the company from assisting the Support Team through to being on the Itemate Board. My involvement in the different aspects of the business includes:Business Development• Assisting the Sales Team with New Business Development• Responding to RFIs and RFPs• Presenting proposals to prospective clients in Africa and the Middle East• Farmed Business Development – Understanding existing clients market and needs in order to design and implement necessary enhancements• Identifying areas where Itemate consulting services could benefit our clientsProjects• Costing and budgeting of projects• Ultimately responsible for the delivery of all projects• Final point of escalation for Projects• Mentoring and assisting the Project ManagersSupport Desk• Negotiate Support Contracts and SLAs with clients• Along with the Support Manager ensure the Support Team meets the SLAs• Final point of escalation for Support issuesAccount Management• Dealing with all levels of client account management from Clients L2 Support team to CEO• Build strong relationships with clients to ensure a lasting mutually beneficial relationship between the companiesStaff• Involved in the recruitment of local staff and in clients countries• Identify and build relationships with institutions that can assist with recruitment in client countries• Strive to recruit talented people or ones with potential and develop that potential• Understand the members of staff and what makes them tick to build the culture• Provide an environment where staff are able to performBoard and Operations• Developing and implementing Strategies for sales, operations, projects and products• Developing, tracking and reporting on annual budgets• Business Development forecasting• Identifying potential risks and developing mitigation strategies• Scenario planning Show less

  • Chief Executive Officer

    Mar 2024 - now

  • Chief Operating Officer

    Jan 2015 - Mar 2024

  • Head of Operations and Projects

    Apr 2012 - Dec 2014
• 

  PayJustNow

  Jan 2019 - Dec 2020

  Co-Founder