Laura Cole

Experience

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  Mellon Bank

  Nov 1991 - Jun 1999

  Operations Analyst

  As an Operations Analyst, my role was comprised of project work, facilities management, and Human Resource responsibilities in addition to administrative responsibilities for the department and providing executive support to the department manager.

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  Tealuxe

  Jun 1999 - May 2001

  Executive Assistant/HR Liaison

  Tea Company with restaurant, retail and e-commerce platforms, located in Boston, NY and RI.When I first started with Tealuxe, I was the third employee. We grew from one store into 7 physical locations as well as a web presence; opened and staffed a warehouse; and hired several other corporate level employees. I worked with the President, Chief Financial Officer, Vice President of Operations, Director of Human Resources and the store managers to develop, implement, adapt and enforce policies and procedures. Provided research into employment laws to ensure compliance and provided data and market research on competitors in the industry. I developed an understanding of business operations and developed an articulating skill set to support all areas. Show less

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  Zeborg

  May 2001 - May 2002

  Executive Assistant

  Building on the knowledge gained during my time with Tealuxe on business operations, I provided exceptional and insightful support to the Chief Executive Officer and Chief Financial Officer. This position required a high level of interaction with all levels of employees, potential investors, the Board of Directors and daily interaction with the Executive Management Team as well as the ability to manage multiple high priority action items across all areas of business.

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  Wyeth Research

  Jun 2002 - Sept 2008

  Document Coordinator

  Provide program management and project coordination.• Implement and manage a learning management system• Create and maintain current training materials• Develop and maintain a library of core courses• Develop and format departmental policies, procedures and practices• Manage the site Driver Safety Program• Manage the site Ergonomics program• Produce newsletters, posters, and surveys• Maintain the department website• Track injury/illness information for OSHA reporting• Process invoices, check requests and place orders• Coordinate departmental symposiums, large meetings and vendor fairs• Act as a resource for computer issues as needed Show less

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  Starfire EMS

  Jan 2007 - Jan 2009

  Skills Assistant

  As a Emergency Medical Technician (EMT) Skills Assistant, you ensure that proper skills and techniques are applied during simulated emergencies so that students are fully prepared in an actual emergency.

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  Keystone Strategy

  Oct 2008 - Feb 2014

  Office Manager

  Provide operational support and management for all aspects of the business as well as executive support for the managing partner.• Provide executive support to the Managing Director, including scheduling, travel, and special projects• Manage hours and utilization reports to assist with staffing allocation and invoice generation• Create client invoices, process expense reports, process corporate credit card information• Assist with client presentations (create PowerPoint slides, develop templates, proofing, editing)• Manage HR issues including benefits recruiting, policy/procedure development and training in conjunction with the HR Manager and Recruiting Manager• Provide assistance/create content for internal WIKI and SharePoint• Support marketing efforts Show less

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  Energy Applications and Systems, LLC

  Nov 2012 - Mar 2020

  Business Manager
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  VAL Health, LLC

  Mar 2014 - now

  As the Director of Culture, I am responsible for "all things people" from recruiting thru hiring to ensure all team members have the support needed to grow and challenge themselves professionally. We have a entrepreneurial, truly collaborative workforce with different backgrounds. This allows the teams to tackle today's challenging issues from a multifaceted perspective to develop and drive outstanding results. As the Director of Operations, I focus on the needs of the company so that the teams can focus on the needs of the client. Show less

  • Director of Culture and Operations

    May 2018 - now

  • Operations Manager

    Mar 2014 - May 2018