Tiffany Ang

Experience

• 

  Penchem Technologies Sdn. Bhd.

  May 2011 - Oct 2018

  - Responsible for planning and implementing sales, marketing and product development programs, both short and long range, targeted toward existing and new markets.- Specify market requirements for current and future products by researching, identifying, and capitalizing on market opportunities; improving product performance; coordinating new product development.- Develop a detailed project plan and manages the entire product line life cycle from strategic planning to tactical activities - Drive a solution set across development teams (primarily Research and Development, Quality and Marketing Communications) and work closely to deliver with quick time-to-market and optimal resources- Ensure effective control of marketing results, scope, prioritize activities and takes corrective action to guarantee that achievement of corporate objectives falls within designated budgets. - Review and analyze sales performances reports against plans, programs, quotes and actions to determine effectiveness. Show less - Lead and developed new product lines while maintaining and improving existing ones. - Worked directly with the customer to achieve a higher customer satisfaction than the company had held and was largely responsible for making high quality products for customers. - Lead several project teams to develop product lines includes optoelectronic (LED), thermal interface materials (TIM) and general electronics for automotive, semiconductors, electronics, electrical, and green energy saving applications.- Coordinate projects from customer requirement, development of concept through qualification and acceptance of the final product by the customer in a highly regulated industry. - Participated in ISO/TS 16949, ISO 9001 and ISO 14001 internal auditing procedures. - Spearheaded projects aimed at resolving quality issues and was instrumental in the solutions developed.- Worked closely with the other engineers from different departments from R&D, Procurement Production and Quality on several continuous improvement and development projects. - Participated in and was responsible for key projects which potentially generate more than five millions in sales revenue per year. Show less

  • Sales & Marketing Section Manager

    Dec 2015 - Oct 2018

  • Senior Application Engineer

    Jun 2014 - Nov 2015

  • Application Engineer

    May 2011 - May 2014
• 

  Lumileds Malaysia Sdn. Bhd.

  Oct 2018 - Jun 2019

  Technical Project Lead

  - Lead multi-department / function programs that directly impact the business strategy through new LED technologies introduction.- Resourceful, problem solver who work on the most cutting edge project for the future generation of LED.- Establish and maintain the Product Internal Specification Sheet in conjunction with key stake holders (Product Marketing, various R&D team, Quality & Reliability team, NPI & Operation).- Drive the cross functional team to execute on the program timeline and manage resource efficiently.- Working closely with Technology Building Block leaders to define key technical deliverables for the next generation products.- Working closely with the procurement team, suppliers and contract manufacturers to assemble cost competitive solution that meet the customer requirements.- Responsible for designing and running engineering experiments, DOE and prototype builds for product characterization.- Responsible for resolving design, process, reliability and yield issues related to the product.- Responsible for transferring the product to manufacturing at the end of development.- Support back end manufacturing to improve on yield, cost reduction and cycle time. Show less

• 

  Material Technology Pte Ltd (A Krayden Company)

  Jun 2019 - Feb 2023

  Technical Sales Manager

  - Accountable for delivering revenue, profitability and volume targets for global & regional key accounts- Develop collaborative relationships at all levels within account organization including top management- Monitor market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments- Provide first line technical support to customers and responsible to resolving problems related to material application, new product development, product/process improvement and quality issue. - Prepare and deliver progress reports on account plans, forecasts and project pipelines for each account and update to internal and external stakeholders - Responsible for new account and sustaining account sales development. - Conduct technical sharing to update customers on new product innovations and technology roadmap Show less

• 

  Henkel

  Feb 2023 - now

  Key Account Manager

  - Responsible for achieving the annual budgeted sales and profitability for the key accounts in Semiconductor industry- Development of new business and implement of regional sales and marketing objectives.- Develop and implement short- and long-term sales strategies and plans to develop for the businesses.- Collaborate with Global team on management and development regional customer relationship and business for global & regional key account customers- Collaborate with the marketing and product line managers to provide input to the development of new product strategies and roadmaps to meet customer requirements.- Identifying on changing markets and understand customer requirements, collaborate with internal stakeholders, and monitor progress of implement customized solutions- Analyse sales statistics to produce strategic and enhance the business growth.- Prepare weekly/monthly updates reports on pipelines, target, budgeting achievement, forecast accuracy, review of new opportunities and business plan- Monitor and report the activities and products of the competitors Show less