Nat Laemluang

Experience

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  Bumrungrad International Hospital

  Mar 2008 - May 2009

  Customer Services Officer

  This role involved welcoming patients and visitors, registering patients, pre-assessing patient symptoms and assigning them to specialists.

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  Careys Manor Hotel & Senspa

  Jun 2009 - Jan 2010

  Spa Receptionist

  Responsible for making guests feel welcome, checking them in and out efficiently, up-selling spa packages and dealing professionally with enquiries. Dealing with all guest’s reservation enquiries, complaints and questions

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  Asian Tigers Group

  Apr 2010 - Apr 2011

  Relocation & Residential Consultant

  Handled all aspects of leasing properties, including greeting prospective residents, providing clients inspection, touring the community and area, closing the sale, processing applications in a timely manner, reviewing leases, following up with prospects, obtains signatures for completion of leases/paperwork prior to move-in.

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  Anantara Hotels, Resorts and Spas

  Apr 2011 - Sept 2012

  • Coordinated marketing campaigns, designed digital and print advertising for the hotel and managed sales tools.• Established preimier Oaks brand hotel in South East Asia: Oaks Bangkok Sathorn.• Successfully conducted and organised photoshoots and a VDO shoot for Anantara and Oaks Hotels.• Coordinated and organised special events, including concerts and celebrities visits: Cool by the Pool by Bed Supper Club, Lenka’s Mini Concert, Korean Boy Band: Nu’est. As well as arranged and hosted journalist visits. Show less

  • Marketing Communications Executive

    Aug 2011 - Sept 2012

  • Sales Executive

    Apr 2011 - Aug 2011
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  Anantara Vacation Club

  Nov 2013 - Sept 2014

  Marketing Communications Executive

  • Standardised visual and brand consistency for Anantara Vacation Club resorts.• Coordinated collateral and promotional artwork for Anantara Vacation Club resorts.• Liaised and conducted Club Resort photoshoots.• Organised and monitored marketing material for brand website, club promotions, marketing campaigns, blog posts, as well as monthly newsletters to over 4,000 timeshare owners in English, Thai and Chinese.

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  Oaks Hotels & Resorts

  Nov 2014 - Apr 2016

  Guest Service Agent

  • Welcomed and engaged guests in a friendly and professional manner• Performed check-ins and check-outs of guests daily• Answered the telephone in a timely and professional manner • Made reservations over the phone and in-person • Ran daily reports to check reservations for accuracy and identify any special requests• Handled cash float throughout the shift • Anticipated and address guest’s service needs • Listened to guest’s complaints or concerns and resolved their issue in a timely manner • Performed any additional tasks which are assigned by management Show less

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  MINT Residential

  May 2016 - Apr 2020

  Property Manager

  Liaised between landlords, Oaks hotel managers and tenants for a portfolio of over 80 apartments and townhouses in Brisbane CBD and surrounding suburbs. Key responsibilities:• Oversaw maintenance, administration, and financial accounts of properties in folio• Provided rental appraisals to prospective clients and prepared Management Agreements• Organised and conducted open-house and by-appointment inspections, clarified tenancy terms, and negotiated rents• Conducted routine inspections. Completed exit and entry condition reports• Prepared property listings online and provided regular feedback to property owners Show less

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  LJ HOOKER COMMERCIAL BRISBANE

  Aug 2021 - now

  Assistant Asset Manager