Sathish Babu

Sathish Babu

Customer Service Professional

Followers of Sathish Babu2000 followers
location of Sathish BabuTamil Nadu, India

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  • Timeline

  • About me

    Marketing Manager (MR - MX) at Samsung Electronics

  • Education

    • N.S.N Matric Hr.Sec.School

      2005 - 2012
    • Dhanalakshmi College of Engineering

      2012 - 2016
      B.E. Mechanical Engineering
    • Indian Institute of Management Rohtak

      2017 - 2019
      Master of Business Administration - MBA Sales and Marketing
    • The University of Texas at Austin - Red McCombs School of Business(Online)

      2020 - 2021
      Post Graduate Program in Data Science and Business Analytics Data Analytics
  • Experience

    • Sitel India Pvt Ltd

      Dec 2016 - May 2017
      Customer Service Professional

      • Generated additional revenue through inside sales of broadband services and software products• Provided virtual tech support to broadband customers of one of Canada’s biggest internet service provider• Aligned field tech team in solving customer issues

    • IdeaRX

      Apr 2018 - May 2018
      Market Research Analyst Intern

      • Executed Micro Market mapping project for Chennai city classifying it into high potential and low potential zones• Analysed Consumer behavior and offers in the pharmaceutical segment via qualitative methods• Successful in creating a database of potential customers and key accounts

    • JK Tyre & Industries Ltd.

      Jun 2019 - Jul 2021

      • Responsible for achieving sales targets through various channels such as dealers, direct fleets and distributors under Coimbatore Area• Enabling a team of Sales officers in maintaining and expanding the sales network• Responsible for monthly sales forecasting, territory wise and channel wise for all product segments• Accountable for smooth depot operations by handling the CFA’s team• Plan and execute demand generation activities • Driven network expansion activities under south zone• Coordinated with the sales team in obtaining annual and monthly sales forecast • Was a Part of Network Strategy team to research and analyze the Delhi and Hyderabad markets and aided the ground team in revamping the dealer network• Revamped replacement sales summary dashboard. Coordinated with external technical consultant and handled vendor negotiations for the project.• Did periodic analysis and reporting of sales at national level and arrived at models highlighting weak areas and geographies

      • Assistant Area Manager (Sales)

        Aug 2020 - Jul 2021
      • Assistant Manager (Sales)

        Jun 2020 - Aug 2020
      • Management Trainee

        Jun 2019 - May 2020
    • Samsung Electronics

      Aug 2021 - now
      • Marketing Manager ( MX Modern Retail )

        Apr 2024 - now
      • Manager Area Sales ( General Trade - CE )

        Sept 2023 - Mar 2024
      • Manager ( IM Moderan Retail )

        Mar 2023 - Aug 2023
      • Assistant Manager ( IM Modern Retail )

        Aug 2021 - Mar 2023
  • Licenses & Certifications

    • Lean Six Sigma Green Belt

      KPMG
      Oct 2017
    • Digital Marketing

      TapChief
      Dec 2017
    • Finance and Banking Fundamentals

      Finitiatives Learning India Pvt Ltd. (FLIP)
      Sept 2017
    • Diploma in Unigraphics

      CADD Centre Training Services Pvt Ltd.
      Jan 2016