Munir Haddad

Experience

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  Jordan Design

  Jan 2000 - Jan 2002

  Sales and Marketing Manager

  Sales and Marketing Manager responsible for leading a team of 10, based in sales outlets across the UK• Delivered training on sales and product knowledge• Resolved customer complaints• Coordinated sales reports and schedules• Supervised promotional materials• Oversaw stock control• Maintained positive working relationships with retail and wholesale buyers• Worked closely with the sales and marketing team to identify new clients and suppliersAchievements: • Delivered an increase in sales and sales outlets• Consistently achieved sales targets• Assisted in the design of products based on market demand• Developed a survey to optimise services, product range and image• Head of the product development committeeOther Positions:• 1994-1996 Show Room Manager• 1996-2000 Retail and Wholesale Manager Show less

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  Icon Office Equipments

  Nov 2002 - Jul 2004

  International Sales Marketing Manager

  Sales and MarketingManager responsible for an operations team of four, responsible for developing ongoing business relationships and ensuring seamless day-to-day operations.• Identified opportunities for growth with new clients and markets• Managed ongoing client accounts: Nurtured positive business relationships; Worked directly with customers to resolve issues• Ordered and distributed merchandise in line with market demand and fluctuation• Managed events, conferences and other projects• Oversaw promotional and advertising campaigns• Attended the Hanover International Exhibition for Electronics and Communication Show less

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  Rivage

  Jul 2004 - now

  International Sales & Export Manager

  Reporting directly to the CEO and engaging closely with clients, partners, distributors and agents at senior Director and C-Level. Developing and expanding in new markets in Europe, North America, The Far East, and Africa.• Overall responsibility for the Sales and export team based in Jordan: recruiting, training and mentoring• Assisting agents across all countries with designs, displays, brochures and other promotional material. Influencing product placement for distributors, retailers etc• Negotiating terms; writing contracts• Placing the brand at international exhibitions• Social Media and Email Campaigns• Local product development (Localisation) for each region• Overseeing international trademark registrations for every country where the brand is distributed or sold• Working closely with the logistics and shipping teams to ensure seamless deliveryAchievements:• Re branded website resulting in a 30% increase in eCommerce sales over 2 years• Implemented and managed 2 social media campaigns at local and international levels using Facebook, Twitter, Instagram as well as a direct email campaign• Developed relationships with Business Partners, Distributors Retailers and Wholesalers • Registered products through official channels in every country where products are distributed or sold across Mena Area, Europe, North America and the Far East• Optimised the legal relationships between the company and the agents by improving contracts and other associated documents• Secured contracts with and managed major accounts including Jordan Duty Free Airport• Built a strong business pipeline across each region resulting in year-on-year growth Show less