Marwan Sayeed

Experience

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  Career Mentors

  Jul 2009 - Jun 2011

  HR recruiter/coordinator

  Recruited candidates for multi-national companies using various resources provided.Dealt with HR managers from companies so as to schedule meetings and Interviews.Did Cold Calling and Conducted telephone interviews for candidates. Sourcing profiles from Job Portals and References.Finding the right candidate for the right job.Initial Screening and Taking the First Round of Interview.Explaining the Job to the candidates.Coordinating with the Candidates and the Clients during interviews.Counseling the Rejected Candidates and motivating them.Conducting Trainings for candidates interested in improving their communication and interview skills.Taking care of End-to-End Recruitment. Show less

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  Konnect-All Consultants

  Jul 2011 - Nov 2015

  HR Analyst Team Lead

  • Felicitated the development of an HR tool for the organization while working with the Stakeholders by eliciting requirements.• Worked with the development team by simplifying the requirements and documenting it for the benefit of the developers.• Tested the software for bugs, changes and reported issues, provided feedback for the software.• Created reports for the management on excel.• Provided regular support and training to the employees to enable the smooth usage of the software.• Followed up with new business opportunities and set up meetings• Placed ads for open positions via internet and the newspaper.• Hired internal employees, explained salary structure to new hires and handled a team of 10+ employees.• Conceptualised and executed recruitment strategies for meeting the requirements.• Maintained employee attendances and handled employee grievances.• Did the client servicing and took care of all the client meetings.• Handled multiple clients and made presentations to gain more business.• Interviewed exit employees and took feedbacks. Show less

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  TeamLease Services Limited

  May 2016 - Jul 2017

  Recruitment Specialist
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  High Noon Corp.

  Jun 2017 - now

  Business Analyst

  Strong presentation and communication skills Effective Requirement Gathering and documentation skills.Extensive experience in Business co-ordination, mapping processes and enhancements.Excellent knowledge of managing customer setups and troubleshooting.Strong Project management skills, have experience in collaborating with different teams and, solving critical problems.Experience on JIRA, Confluence, Azure DevOps, MS Office, for project management and communicating with the team, trading partners, customers.Excellent troubleshooting and issue resolution skills. Provided team members with technical and functional guidance.Provided end users with training and support post implementation. Show less

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  Agility

  Jul 2017 - Feb 2019

  • Gathering and organising requirements from the business.• End to End project management, requirements management, communication and requirements analysis.• Eliciting requirements from the stake holders, design, document and maintain system processes.• Worked on business intelligence for the organisation and configured reports based on customer requirements.• Interacted with different departments across the globe for requirements to make the product a better fit for them.• Managed and worked with the development team to come up with a high quality product with accurate functionality.• Translating and simplifying requirements through documentation to present to the parties involved.• Planning and monitoring the development of the product and configuration of processes on the product.• Followed the Agile Methodology, took part in Scrum meetings and created sprints.• Analysing, reporting and Dashboards for Management.• Experience working on Excel, PowerPoint, Word, JIRA, Visio, SQL, etc.• Performing quality assurance through testing (UAT).• Worked on improvement of the UX and UI of the product constantly for a better user experience.• Reported issues and made recommendations to product team.• Handled Support activities for different departments within the organization.• Regularly in touch with the business (stake holders) through business communication to keep them updated on the status.• Handled change management based on the user feedback.• Provided regular support to the users to ensure a smooth transition to the new software.• Frequently travelled to support onsite operations and implementations.• Created process specific step by step user guides and training manuals.• Provided training sessions to Clients and users in person and online (as per requirement).• Created presentations for the Top Management Meetings.• Worked on multiple projects with strict timelines and delivered on time. Show less • Gathering and organising requirements from the business.• End to End project management, requirements management, communication and requirements analysis.• Eliciting requirements from the stake holders, design, document and maintain system processes.• Worked on business intelligence for the organisation and configured reports based on customer requirements.• Interacted with different departments across the globe for requirements to make the product a better fit for them.• Managed and worked with the development team to come up with a high quality product with accurate functionality.• Translating and simplifying requirements through documentation to present to the parties involved.• Planning and monitoring the development of the product and configuration of processes on the product.• Followed the Agile Methodology, took part in Scrum meetings and created sprints.• Analysing, reporting and Dashboards for Management.• Experience working on Excel, PowerPoint, Word, JIRA, Visio, SQL, etc.• Performing quality assurance through testing (UAT).• Worked on improvement of the UX and UI of the product constantly for a better user experience.• Reported issues and made recommendations to product team.• Handled Support activities for different departments within the organization.• Regularly in touch with the business (stake holders) through business communication to keep them updated on the status.• Handled change management based on the user feedback.• Provided regular support to the users to ensure a smooth transition to the new software.• Frequently travelled to support onsite operations and implementations.• Created process specific step by step user guides and training manuals.• Provided training sessions to Clients and users in person and online (as per requirement).• Created presentations for the Top Management Meetings.• Worked on multiple projects with strict timelines and delivered on time. Show less

  • Business Analyst

    Sept 2018 - Feb 2019

  • Business Analyst

    Jul 2017 - Sept 2018
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  MS ELECTRICALS

  Feb 2019 - Oct 2021

  Business Analyst

  Gathered and documented business requirements through interviews, surveys, and workshops.Worked closely with stakeholders to understand their requirements.Created clear and concise documentations and kept them UpToDate.Created process maps and workflow diagrams to visualize and better communicate the business processes.Participated in User Acceptance Testing (UAT)Supported project manager in coordinating project activities and ensuring timelines are met.Kept a track of project progress.Helped identify and analyze challenges and contributed to the development of solutions.Provided written and verbal communication to members across the project, clearly explaining complex concepts to technical and non-technical audiences.Provided trainings to the end users as and when required.Interacted with end users to gather feedback and provide support. Show less

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  Technogen, Inc.

  Dec 2021 - Oct 2022

  Process Analyst

  Collaborated with stakeholders, including process owners, department heads, and employees, to understand their needs and challenges related to processes.Established, documented, and delivered training and internship programs.Created and maintained training material, language, process manuals, and assessments.Created Email Templates, Calling Script, Voice Messages, etc.to create a standardized external form of communication.Worked with multiple departments to identify process gaps and made them more efficient.Introduced best practices and industry standards to improve overall process effectiveness.Worked on refining the KRAs for existing roles and creation for new roles.Conducted engagement activities for employees across the organization.Developed and implemented change management strategies to facilitate the adoption of new processes and addressed resistance to change while promoting a positive transition.Participated in the creation of multiple documents for the CMMI certification for the organization participated in the external audit by the CMMI review board and successfully obtained the certification.Documented and maintained standardized procedures and guidelines for business processes. Show less

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  Assetsoft

  Oct 2022 - Apr 2023

  Business Analyst

  Collaborated with stakeholders, including process owners, department heads, and employees, to understand their needs and challenges related to processes.Established, documented, delivered training and internship programs.Created and maintained training material, language, process manuals, and assessments.Created Email Templates, Calling Script, Voice Messages, etc.to create a standardized external form of communication.Provided detailed presentations to the organization and management.Worked with multiple departments to identify process gaps and made them more efficient.Introduce best practices and industry standards to improve overall process effectiveness.Worked on refining the KRAs for existing roles and creation for new roles.Regularly conducted brown bag sessions and engagement activities for the organization.Developed and implemented change management strategies to facilitate the adoption of new processes.Addressed resistance to change and promoted a positive transition.Participated in the creation of multiple documents for the CMMI certification for the organization.Participated in the external audit by the CMMI review board and successfully obtained the certification.Documented and maintained standardized procedures and guidelines for business processes. Show less