Emad Hussein

Experience

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  Chili's Grill & Bar - Ontario, Canada

  Jan 1999 - Aug 2014

  Ass GM

  1-Food Production Principles.2-Human Relations.3-Food And Beverage Management.4-Food And Beverage Control.5-Food Purchasing Management.6-Basic Accounting For The Hospitality Industry.7-Cos Control.8-Follow-up to the workers in terms of work.9-Psychological and practical case for all workers.10-Follow-up daily check List for operation.

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  Cioconat Lounge

  Nov 2012 - Dec 2014

  Operations Manager

  Maintain exceptional levels of customer serviceEnsure compliance of brand standardsRecruit, manage, train and develop the Food and Beverage teamManage guest queries in a timely and efficient mannerWork within budgeted guidelines in relation to Food, Liquor Costs and PayrollSet departmental targets and objectives, work schedules, budgets, and policies and proceduresDevelop menus with other members of Food and Beverage teamAccountable for monthly stock takesIncentivise team members to maximize sales and revenueCarry out annual and mid-year appraisals with Managers under your responsibilityEvaluate guest satisfaction levels with a focus on continuous improvementEnsure communication meetings are conducted and post-meeting minutes generatedBe environmentally awareAssist other departments wherever necessary and maintain good working relationshipsComply with hotel security, fire regulations and all health and safety legislation Show less

• 

  Happy Beach Hotel

  May 2014 - Sept 2023

  Director of Food and Beverage

  ORGANIZINGFlow Of Values Within All Department Regarding Cost And Expenses, Customers Movements Within The Hotel For Effective The Operation.COORDINATING; For Inter-Departmental Relationships, Synchronization Of Musicians, Entertainers, And Animators.

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  Cioconat lounge

  Aug 2014 - Sept 2023

  Operations Manager