Krithika Belliappa

Experience

• 

  CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED

  Aug 2018 - Jun 2021

  Senior Advisor trust and safety

  As a Senior Advisor:Analyzed YouTube content to ensure compliance with company policies for over 1000 videos.Collaborated with teams to develop and implement efficient content review processes.Identified and reported breaches of community guidelines, prompting prompt action.Conducted training sessions for new recruits, improving team accuracy and productivity.

• 

  Cognizant

  Jun 2021 - Mar 2024

  Process Specialist

  As a Process Specialist at Google Payments, I focused on minimizing risks related to identity theft, fraud, and AML protocols. My responsibilities included:Conducting thorough assessments of accounts using diverse data sources to detect potential AML activities.Analyzing transactional data to identify and address instances of high-risk money laundering activities, including sanctions violations and terrorist financing.Leading detailed investigations into suspicious transactions, utilizing internal reports and online research.Supervising a team to ensure adherence to AML/KYC standards and timely task completion.Maintaining high productivity standards and prioritizing excellence in customer service.Managing team development, operational processes, and internal relationships, showcasing strong problem-solving and communication skills. Show less

• 

  PhonePe

  Jul 2024 - now

  Risk Investigator