David Shapiro

Experience

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  City Stage

  Jul 2007 - Aug 2007

  Intern

  • Prepped for multimedia productions across multiple sound stages, ensuring seamless operations during live events.• Assisted with transportation and setup of production equipment, meeting tight schedules without errors.• Provided exceptional client support by fielding inquiries and addressing concerns promptly.• Played a key role in marketing the company’s event in Central Park, driving increased attendance.

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  Sears Holdings Corporation

  May 2013 - Aug 2014

  Sales Associate

  • Increased sales by providing expert guidance on tools, lawn and garden materials, and mattresses, tailored to customer needs.• Streamlined transaction processes by efficiently operating databases and maintaining accurate inventory records.• Conducted in-depth research on product features to support informed purchase decisions for customers.• Achieved credit card and rewards sign-up quotas consistently, contributing to the store's overall success.

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  Staples

  Apr 2015 - Oct 2015

  Sales Associate

  • Increased customer loyalty by helping clients select office supplies and technology products tailored to their needs.• Achieved company benchmarks for database operations and rewards sign-up initiatives.• Recognized for excellent communication and collaboration with team members to improve store performance.• Achieved employment by selling office chair to customer before the interview.

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  Law Offices Of Morton J Shuman

  Jun 2015 - Jun 2015

  Data Entry

  • Accurately organized and entered financial, legal, and medical files into the database, ensuring 100% data integrity.• Improved workflow efficiency by systematically digitizing records within a tight deadline.

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  Jordan's Furniture

  Oct 2015 - Aug 2017

  Guest Service Representative

  • Greeted and assisted customers, ensuring satisfaction and resolving concerns in a timely manner.• Managed IMAX Theater operations, including concession sales, ushering, and maintaining cleanliness.• Enhanced guest experience by ensuring seamless theater operations and stock availability.

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  Walpole Outdoors

  May 2016 - Aug 2016

  Sales Representative

  • Boosted monthly revenue by exceeding sales targets for outdoor products, including fencing, pergolas, and mailboxes.• Developed strong relationships with customers by delivering personalized solutions to meet their needs.• Maintained inventory accuracy and streamlined customer orders to enhance satisfaction.

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  Costco Wholesale

  Jul 2018 - Sept 2018

  Major Sales Associate

  • Delivered exceptional customer service in the Major Sales Department, specializing in TVs, jewelry, computers, and home security systems.• Surpassed sales quotas by driving protection plan adoption through consultative selling techniques.• Maintained consistent product knowledge and communication skills.

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  Cinemark

  Dec 2018 - Mar 2020

  Assistant Manager

  • Led a team of 30+ employees, ensuring alignment with company policies.• Developed employee schedules, balancing individual needs with business demands.• Resolved customer concerns promptly, boosting customer satisfaction.• Monitored inventory and identifying trends, reducing supply shortages.

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  The Home Depot

  Nov 2021 - Aug 2022

  Merchandising Execution Team

  • Executed merchandising projects and ensured store organization.• Collaborated with team members on planograms, to enhance customer experience.• Utilized digital tools to monitor inventory and improve operational efficiency.

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  LifeWorks (acquise par TELUS Santé | acquired by TELUS Health)

  Aug 2022 - Sept 2023

  Customer Care Representative

  • Streamlined client intake processes for accurate data collection and onboarding.• Assisted clients in accessing mental health, legal, and financial benefits.• Maintained detailed records to ensure service continuity and quality of service.