Janette E. McClelland (PMP)

Experience

• 

  Sun Microsystems

  Mar 1992 - May 2004

  Integrated software applications into release management process. Managed global deployment of ecommerce applications. Developed employee excellence program. Promoted company-wide adoption of Six Sigma. Implemented business support processes. Managed project teams on business simulation testing, integrating 70+ legacy systems into ERP system. Built internal control requirements into test designs. Provided business analysis and support for Latin America and Asia-Pacific regions.

  • Global Project & Program Manager

    Mar 1998 - May 2004

  • Enterprise & Integrations Test Manager

    Mar 1992 - Mar 1998
• 

  Kaiser Permanente

  Jan 2004 - Apr 2007

  Manager, National Organizational Effectiveness Consultant, Kaiser Permanente, 2004 to 2007. Directed IT and organizational change projects, reporting to the CFO. Led design and launch of 8M-member electronic health record system to improve medical services delivery (largest in the US). Improved internal customer service levels, eliminating complaint escalations. Consolidated IT and managed ongoing operations, cutting costs $700K.

  • Group Leader (Manager), Northern California Finance, Planning and Consulting

    Nov 2004 - Apr 2007

  • Business Consultant, Organizational Effectiveness

    Jan 2004 - Jan 2005
• 

  KLH Consulting

  Apr 2007 - Sept 2007

  Senior Consultant

  Led implementation of comprehensive ERP solutions for external clients at $2M+ IT services company. Performed needs assessments and designed comprehensive technology solutions. Built client relationships to identify key issues and set project priorities.

• 

  Santa Rosa Community Health Centers

  Jul 2008 - Dec 2008

  Senior Project Management Consultant

  Report to CEO/Executive Director of 20,000 patient center. Lead business-side implementation of comprehensive Electronic Health Record (EHR) system. Provide strategic analysis, hands-on facilitation, project oversight, and guide steering committee interactions/deliverables between client and third-party service providers.

• 

  St. Joseph Health

  Jul 2010 - Sept 2014

  Regional Project Manager

  Report to Vice President of Ministry IT Services. Responsible for independently managing, monitoring and reporting on complex systems and processes. Utilize deep subject matter expertise to collaborate with department members and Leadership to drive project success and establish appropriate measures and targets. Involves significant customer interaction and ongoing communication with Leadership to provide support, analysis and responses to customers within stringent timeframes. Assists IT Leaders in maintaining and coaching their teams. Serves as coach to IT Teams.Earlier: Report to Director of System Office Program Management Office (PMO). Provide guidance and mentoring on the effective use of SJH project management processes, procedures and methodologies as designed and set forth by the PMO and IT Executive Leaders. Support Ministries in ensuring that the Capital Investment Process is properly followed for new capital projects, including that due diligence efforts produce complete and accurate assessments for new project requests. Serve as System Office PMO "on-site" representative. Show less