Madison Phanthavong

Madison Phanthavong

Server/Bartender

Followers of Madison Phanthavong163 followers
location of Madison PhanthavongWaterloo, Ontario, Canada

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  • Timeline

  • About me

    Quality Control Manager

  • Education

    • Western University

      2015 - 2020
      BSc Honours Specialization Biochemistry and Chemistry Biochemistry
    • Niagara College

      2021 - 2022
      Brewmaster and Brewery Operations Management
  • Experience

    • Gilt Restaurant

      May 2017 - Dec 2018
      Server/Bartender

      I ensured each guest had an exceptional dining experience from the moment they stepped in to the end of their visit. I was in charge of front-of-house service for the majority of my shifts where I seated, served and bussed tables. I become knowledgeable of our liquor, wine and beer selections and was responsible for handcrafting our signature and seasonal cocktails. I also maintained bar inventory and performed housekeeping during slower service hours in tandem with daily opening or closing procedures. Show less

    • Parmalat Canada

      Aug 2018 - Aug 2019
      Analytical Chemistry Student Intern

      I performed a variety of analytical chemistry techniques unique to food and dairy science. My work was used to further develop new dairy products or improve existing product lines. I was highly adaptive to the sporadic nature of analysis requests, as well as the short life-time of dairy. All external proficiency testing and method validations were passed with a high degree of accuracy and precision. I participated in daily sensory analysis of dairy food products and received external sensory training to better develop my palate. Show less

    • Western University

      Sept 2019 - May 2020
      Undergraduate Honours Thesis Student

      Noël Group at Electrochemistry and Corrosion Science Western, Supervisor: Dr. Dmitrij ZagidulinInvestigated the electrochemical oxidation of ammonia and assisted in the development of industrial gas sensors to detect ammonia gas leaks. Collaborated with an industry partner to improve their existing line of ammonia gas sensors through cyclic voltammetry and other electrochemical analysis. Design improvements to better enhance the product lifetime and effective use were identified and will be considered for future gas sensor versions. Show less

    • Wellington Brewery

      Jun 2021 - Apr 2022
      Retail & Promotions Team Member
    • Wellington Brewery

      Jun 2022 - now

      Overseeing the quality control and microbiological testing at the brewery. Performing daily analysis on fermenting and finished beer products and ensuring they meet quality specifications. Facilitating sensory panels and shelf-stability testing. Performing daily CIP of fermentation and brite tanks, centrifugation and carbonation of finished beers, and sensory and microbiological quality analysis.

      • Quality Control Manager

        Aug 2023 - now
      • Cellarperson

        Jun 2022 - Aug 2023
  • Licenses & Certifications

    • Smart Serve

      Smart Serve Ontario
      Feb 2016
    • Certified Beer Server

      Cicerone® Certification Program
      Mar 2021
  • Volunteer Experience

    • Department of Chemistry Representative

      Issued by Science Students' Council at Western University on Sept 2017
      Science Students' Council at Western UniversityAssociated with Madison Phanthavong
    • Fashion Model

      Issued by CAISA Fashion Show on Oct 2017
      CAISA Fashion ShowAssociated with Madison Phanthavong
    • Orientation Leader

      Issued by Western University on Aug 2016
      Western UniversityAssociated with Madison Phanthavong