Lindsey Wagoner

Experience

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  CVS Pharmacy

  Aug 2001 - Aug 2007

  Pharmacy Technician

  Prepared prescriptions for pharmacist approval.Facilitated communication between patients, doctors, and insurance companies.Maintained accurate records and inventory.

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  Center High School

  Aug 2007 - May 2008

  English Teacher

  Taught English and language arts to ninth-grade students.Designed in-class lessons, activities, and assessments that aligned with the TEKS education standards for the state of Texas.Collaborated with parents and Special Services department to develop IEPs for students with disabilities and special needs.Administered standardized tests.

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  Panola College

  Feb 2010 - Jun 2019

  Taught in-person, online, and hybrid sections of composition, technical and business writing, literature, and college preparatory reading and writing.Developed curriculum and utilized a variety of strategies for student engagement to facilitate mastery of course objectives.Composition topics covered: thesis statement, research, MLA style, the writing process, persuasive writing, creative writing, descriptive writing, rhetorical analysis.Technical and business writing topics covered: tone and clarity in business documents, document design principles, emails, cover letters, B2B letters, memos, instruction manuals, and analytical report requiring timeline, scope, research, data collecting, visual representation, and final recommendation.Literature topics covered: literary analysis, poetry explication, Victorian literature, short stories. Show less

  • Professor of English and College Preparatory

    Jul 2015 - Jun 2019

  • Adjunct Professor, College Preparatory Reading and Writing

    Aug 2014 - Jul 2015

  • ESL Instructor

    Feb 2010 - Jul 2015
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  Stephen F. Austin State University

  Jan 2011 - May 2011

  Teaching Assistant, Freshman Composition

  Designed and co-taught rhetoric and composition classes.Graded essays and provided constructive feedback for revision.

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  Alfalfa Nail Supply, Inc.

  Jun 2019 - Apr 2022

  Content Writer

  Wrote informative and compelling product descriptions and promotional materials for company website, social media, catalogs, and other media.Collaborated with COO, marketing, product development, and graphic design to produce multiple genres of writing such as product descriptions, business letters, salon menus, social media posts, and instruction manuals.Learned technical features of spa and nail salon equipment and described features in writing or through visuals for product descriptions or manuals.Used proven SEO strategies to increase organic web traffic to company website www.buynailsdirect.com. Show less

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  Blue Cross and Blue Shield of Louisiana

  May 2022 - now

  Senior Technical Writer

  Plan, design, and write a wide range of content for the Knowledge Management (KM) department.Analyze project requirements to determine document types needed.Independently gather information from subject matter experts (SMEs) and management and work closely with various departments to understand requirements.Ensure content adheres to KM style guidelines and standards.Develop project plans and timelines to ensure timely delivery of assets.