Disha Shah

Experience

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  Natco Pharma Limited - India

  Nov 2012 - Jun 2013

  Business Analyst

  • Researched and studied the molecules being manufactured by Natco Pharma and the benefits and the side effects caused.• Imparted the knowledge of these molecules to the Marketing Representatives and the Regional Officers in order for them to help market their product better in the clinical sector.

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  Florida International University

  Oct 2013 - Dec 2014

  Graduate Assistant

  • Worked upon the Health Information Exchange Surveys funded by the Florida State Government. • Planned, designed and developed survey forms using Qualtrics software that were distributed amongst the healthcare professionals. • Carried out Data Analysis of the survey responses collected and generated reports to be submitted to management and leadership.• Acted as a Teaching Assistant for one of the Management Information Systems (MIS) courses – SAS Business Intelligence. Show less

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  Mount Sinai Medical Center Miami Beach

  Aug 2014 - Oct 2014

  Patient Education/Patient Relations Department Volunteer

  • Registered complaints from several patients and documented them in order to achieve the patient satisfaction scores.• Prepared PowerPoint presentation for Hispanic patients to make them aware of the several diseases spread due to contamination and unhygienic conditions, while also mentioning the precautionary measures to be taken.• Suggested several changes in the policies and procedures implemented.

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  Jackson Health System

  Jan 2015 - Mar 2015

  Public Service Administration Intern

  • Worked as a patient access representative involved in insurance verification, improving the cycle time, interpret budget and meeting the staffing and patient care needs to develop quality improvement action plans.• Generate daily reports representing the analysis of the Provider Productivity (Number of Seen Patients by every provider working in JRSHC),• Interpret the budget to see if the expenses of JRSHC met with that of the Pharmacy for the annual year 2014-2015.

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  RxCrossroads Specialty Solutions

  Jan 2016 - Oct 2021

  • Gathering requirements by conducting meetings with key stakeholders, end users and Subject Matter Experts (SMEs).• Determining operational/functional objectives for assigned projects, translate ambiguous business problems into recommended concrete technology solutions.• Collaborating with internal and third-party projects teams to establish data feeds, collect Key Performance Indicator (KPI) to assess the success of business objective.• Participating in weekly meetings with business and leadership to discuss projects and progress.• Facilitated JAD sessions involving management, development and user teams for clarifying requirements and facilitating communication.• Performed Gap Analysis of the processes to identify and validate requirements.• Involved in business requirements (BRD/High Level Document (HLD), Functional Requirement Document (FRD).• Prepared Business Process and Data Process Model using MS Visio.• Coordinate with project stakeholders to track the progress of the project, updated status and lead the review meeting to ensure that schedules and deliverables are met.• Assess and track deliverables, product backlog items using Team Foundation Server (TFS) • Facilitated the process by resolving the conflicts in the team and avoiding the impediments.• During requirements churn, did impact analysis and application feasibility study. Show less

  • Product Owner

    Jan 2020 - Oct 2021

  • Business Systems Analyst

    Jan 2016 - Jan 2020
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  Goldman Sachs

  Sept 2021 - Aug 2022

  Product Owner
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  Amazon

  Aug 2022 - Nov 2024

  • Sr. Program Manager

    Jul 2024 - Nov 2024

  • Program Manager

    Aug 2022 - Jun 2024
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  Goldman Sachs

  Nov 2024 - now

  Product Manager