Christian Enderlin

Experience

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  Hotel Castello Di Villa

  Jan 2005 - Jul 2005

  Assistant Hotel Manager

  - Assistant Hotel Manager in administration and operations such as: check-in/check-outs, reservations, housekeeping supervision, kitchen and service in the hotel restaurant (30 seats), conducting wine tastings and sales, offer guest referrals and recommendations, Inventory control and F&B purchasing, homepage maintance, actualization and web promotions, planning working-schedules, created an SOP-Manual, organize group events in the hotel and sightseeing tours in the region

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  Four Seasons Hotels and Resorts

  Apr 2007 - Dec 2009

  Front Desk Supervisor

  - Check-in/Check-out process for individuals and groups (up to 200 rooms, 40 suites)- Control guest accounts and credit limits, night audit- Handle all different guest requests and referrals - "NO" is not an answer- Increased room-revenue by 30'000 dollars a year through up-selling- 4-months Marketing&Sales internship, attending and negotiating group reservations, group events and banquets (next to regular Frontdesk hours)- 3-months Housekeeping internship in all areas (next to regular Frontdesk hours) Show less

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  Nestlé México

  Jan 2010 - Feb 2013

  Key Account Manager

  - negotiated the second largest deal worldwide for Nescafé Milano machines with Burger King- in charge of Nestle Professional's top 5 priority accounts on a global scale (Quick Service Restaurants, Business &Industry chanels)- identify short-, mid- and longterm opportunities, negotiate, plan and prepare their implementation- elaborate promotions and other marketing materials to increase customer awareness, same-store-sales, average checks and overall sell-out volumes- collaborate in cross-functional teams, particularly for product innovations and in&out projects (seasonal or holiday promotions)- re-establish comercial agreements and growth strategies that serve as ground for an improved and direct customer-relationship Show less

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  Lindt & Sprungli

  Apr 2013 - May 2016

  Retail Manager Zurich Airport

  - Managing Lindt Flagship Stores at Zurich Airport with 25 employees, including two supervisors- Responsible for sales turnover, visual merchandising, POS-communication, sales promotions, stock and SAP management, in all Duty Free Stores at Zurich airport (14 in total)- Constantly optimize and evaluate product assortment, planograms and shop layouts- Recruitment, training and evaluation of staff - Cost control by optimizing shift planning, promotion staff and analyzing promotion mechanisms- Set up and implement Annual Marketing Plan by negotiating with Nuance and Zurich Airport both on operational and administrational levels- Represent Lindt as the leading premium chocolate brand in the world Show less

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  CPM Switzerland AG

  Jul 2017 - Jul 2018

  Senior Project Manager Client Services
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  Caviar House & Prunier

  Jun 2018 - Nov 2021

  • Overall responsibility for P&L, staff, product range, service quality, sales, marketing & growth strategies • Identified and implemented growth opportunities in portfolios, processes and sales channels • Improved product categories by up 600%, standardized processes, communication and reporting lines• Negotiate and implement business plans with B2B clients, suppliers, business partners • Plan and supervise projects such as renovations and openings

  • Sr. Global Operations Manager

    Jun 2019 - Nov 2021

  • Travel Retail Manager Zurich Airport

    Jun 2018 - May 2019
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  Trivamarca

  Jul 2022 - Sept 2022

  Business Development Global Distributors

  - identifying exclusive distribution partners in Europe, Turkey, UAE, Asia and Africa- pitching to business owners and Sr. Executives- Establish and build business relationships in all stages of the customer lifecycle- Acquire regional and industry specific knowledge to improve negotiation skills

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  Kopter Group AG

  Aug 2023 - May 2024

  Strategic Procurement Manager
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  Swatch Group

  Jun 2024 - now

  Retail Area Manager