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Grace Kimaru

Grace Kimaru

Customer Experience Manager

Followers of Grace Kimaru230 followers
location of Grace KimaruNairobi, Nairobi County, Kenya

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  • Timeline

  • About me

    Student at Jomo Kenyatta University of Agriculture and Technology

  • Education

    • Jomo Kenyatta University of Agriculture and Technology

      2019 - 2024
      Bachelors of Science in Agricultural Economics and Rural Development Agricultural Economics

      Activities and Societies: President Award Kenya

  • Experience

    • Frog Technologies

      May 2020 - Nov 2022
      Customer Experience Manager

      Listened to the customers expectations concerning their UI/UXdesign, inform the software engineers of their deliverables and theirdeadlines.•Ensured customer service stayed excellent, attentive and helpful byproactively engaging the customer, giving them feedback andensuring their expectations are met.

    • Kagwe Tea Factory

      Jan 2023 - Mar 2023
      Agricultural extension assistant

      Learnt practical skills and techniques by shadowing senior staff tounderstand organization's operations, policies and procedures.•Under the supervision of my superiors, I Worked with variousfarmers to ensure that their tea farms were well taken care of,transfer of tea from one farmer to another was facilitated and that teaplanting regulations were enforced

  • Licenses & Certifications