Robin Masarakufa

Experience

• 

  Bustech

  Mar 2016 - Feb 2020

  •Responsible for selling a variety of IT services and solutions, this includes managed IT services, hardware product solutions, professional services and security and cloud solutions.•Work with the IT Director to design and implement new systems, evaluate existing performance and help plan for future requirements.•Provide 2rd line technical support for company users on back office systems and desktops.•Administration of servers and core equipment including the management of user’s accounts, end-user equipment, servers and network infrastructure.•Produce reports as directed and ensure IT documentation is kept up to date and accurate.•Travel to other company sites to assist in project implementations or problem resolution as required•Liaising & meeting with external suppliers of IT services.•Troubleshooting technical problems and implementing solutions.•Purchasing of IT Equipment and software in line within agreed budgets•Supporting a multi-site IT infrastructure of at least 60 employees.•Providing technical support via help-desk systems for a wide range of internal &external applications.•Coordinates and performs project planning and project management responsibilities, which may include establishing priorities, specifications and approaches, organising, staffing and scheduling, working with others to complete the project, and monitoring progress. Show less

  • I.T Admininistrator

    Mar 2016 - Feb 2020

  • I.T Administrator

    Mar 2016 - Feb 2020
• 

  Morgan Zintec College

  Feb 2020 - now

  I.C.T Officer

  • Data base management• LINUX and WINDOWS SERVER administration• Networking and DHCP server administration• PC hardware maintenance• Web designing and a learning platform administration• CCTV management• PASTEL Server administration