Rojin Agahi

Experience

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  تیکت Tik8

  Oct 2015 - Jul 2017

  User Support Specialist

  • Created a suitable environment for hands-on customer service• Created suitable means of communication in theater halls• Solved problems regarding customer ticket

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  Chilivery.com

  Apr 2017 - Nov 2019

  • Added Key-accounts restaurants• Added east-side restaurants• Added delivery needed restaurants • Diminished reordering cost• Updated procedures and limitation admissions

  • Sales Specialist

    Apr 2018 - Nov 2019

  • After Sales Service Specialist

    Apr 2017 - Apr 2018
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  Roje Art Studio

  Sept 2019 - Jul 2022

  Rojeart Studio Owner

  • sold personal and students' artworks by means of designing a website and also social media art and job consulting to create small businesses• created a new platform for women to grow businesses•Helped tutor women who have suffered from domestic violence

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  Freelance

  Jan 2020 - Sept 2022

  Freelance Product Designer

  Worked on different projects such as e-commerce, especially on the visual side,designed visual imagery for Websites and ensured that it was consistent with the organization's imageCreated and optimized content for the Websites using a variety of graphics, databases, animation

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  Bank Mellat

  Jun 2022 - Oct 2023

  Smart Land Solution provides Big Data and programming solutions for Bank Mellat, one of the largest banks in Iran. Collaborated with Mega-Bank stakeholders and product managers to achieve 3 million user growth in 1 year Recommended and prototyped Video calls and voice calls as the result of user research needs Redesign UI of Mega Bank; designed responsive UI, worked on the visual aspect, such as icon redesign; reducing the error rate by 15% Suggested Gamification aspect in brainstorm based on user interviews to gain more users and involve them in using an application Redesign the “Design system” to make the application and PWA the same and boost engagement by 20%. Redesign layout, color, and UX writing of Mega Bank application with a focus on mobile Show less

  • Product Designer

    Sept 2022 - Oct 2023

  • Intern Product Designer

    Jun 2022 - Sept 2022
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  Mehrsamchap - مهرسام چاپ

  Sept 2022 - Jun 2023

  Freelance Product Designer

  Mehrsam Printing, as one of the largest companies active in the field of graphic design, offset printing and packaging, is one of the pioneers of the printing and packaging industry in Iran. Designed interface and worked on UX writing aspects an internal website Conducted user research and user interviews based on business needs Demonstrated user research skills and articulated design decisions based on user and business needs Designed and wireframed low-fidelity and high-fidelity of each frame Establish design guidelines and designed a new design system in case of use for other company websites Used usability tests and iterate and enhance the whole design based on users' feedback Test and improve the design of the Application Show less

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  Tehran Stock Exchange

  Nov 2023 - now

  Senior Product Designer

  Conducted Design System.Designed new features for "Tse. ir" based on user needs and research.Designed new features such as "Multi-Media" based on stakeholders' needs.Managed the "Siba" project to hand off better and iterate on the whole project for a better experience.Leaded design team for side projects