Rajesh Rangam

Experience

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  Accenture

  Jul 2005 - Jul 2019

  As a Agile Project Delivery Lead, work closely with client stakeholders to cover below areas:- Project Planning & Staffing- Work Assignment & Tracking- Communication & Coordination- Issue & Risk Management- Closure & TransitionOverall accountability for the successful delivery of assigned projects with no unacceptable effort or schedule variances. Responsibilities- Identification of organizational goals and developing strategies for achieving those goals/business values- Conceptualize and lead large strategic programs to address complex and ambiguous problems- Drive improvements to delivery metrics, methods and processes- Interaction with stakeholders to ensure clarity on scope and engagement expectations- Understanding work demand and ensuring appropriate staffing- Collaborate with other vendors for staffing and knowledge requirements- Management of co-sourcing components to ensure timely and effective delivery- Ensuring compliance with established budget- Ensuring adherence to best practices- Transparent and meaningful reporting to key stakeholders by established governance mechanisms, timely reviews with clients and co-vendors- Management of engagement level scope changes- Management of vendor staffing and knowledge transfer Show less As a Project Manager, work across the Delivery Lifecycle to analyze, design, build, test, and implement multiple system components or applications for a leading European Insurance client. This includes working with other client vendors and 3rd Parties. Overall accountability for the successful delivery of assigned projects with no unacceptable effort or schedule variances. Responsibilities• Provide project framework, structure and controls• Provide leadership and direction for internal project resources (including 3rd Party client vendors)• Identify, manage, plan and/or escalate project RAIDs• Report progress to the Project Sponsor, Project Board and Senior Supplier• Create and manage project plans and controls• Review project deliverables• Produce timely and accurate portfolio reports (including financial reports)• Manage, plan and co-ordinate project activities (including 3rd Party vendors and Test suppliers)• Ensure quality, accuracy and consistency of output and deliverables• Participate in meetings and workshops and meetings, where required• Liaise with client internal teams (Service Management, Vendor Management, Solution Architect, Infrastructure, Change Management, Release Management etc.,) as necessary for support wherever applicable.• Verifying that change requests (CRs) from the client meet entrance criteria.• Analyzing impact of changes across modules/functional areas and on end users.• Designing modifications necessary to solve issues and submitting options with estimates for approval.• Identifying opportunities for CR consolidation and/or code reusability.• Performing thorough unit and regression test on all changes. • Reviewing programming and unit test deliverables thoroughly and according to standards. Show less Transition Manager for first 2 months and then Service Delivery Lead for ~25 applications.The role required the team to be onshore for a couple of months for knowledge transition and then establish a team offshore for supporting application maintenance, development and enhancement requests from the client. Responsibilities Effectively handling client change requests by proposing and supporting the design, development and testing of solutions (includes a combination of reports in SSRS and Business Objects and ETL components in SSIS and Informatica). Verifying that change requests (CRs) from the client meet entrance criteria. Analyzing impact of changes across modules/functional areas and on end users. Designing modifications necessary to solve issues and submitting options with estimates for approval. Ensuring design documentation for programmers is accurate, complete and meets all appropriate standards. Identifying opportunities for CR consolidation and/or code reusability. Performing thorough unit and regression test on all changes.  Reviewing programming and unit test deliverables thoroughly and according to standards.  Communicating status to onshore Management on a regular basis. Acting as SME on multiple projects/service requests and priorities. Providing support for others involved in the development and testing of solutions: Providing programming, technical, and functional assistance to Developers who implement changes. Reviewing changes for thoroughness, testing strategies, and documentation of results.  Reviewing code (both technically and functionally), and directing Developers to other resources when needed. Show less Transition Manager for first 2 months and then Service Delivery Lead for ~10 applications.The role required the team to be onshore for a couple of months for knowledge transition and then establish a team offshore for supporting application maintenance, development and enhancement requests. Responsibilities Managed application delivery by: - adhering to delivery timelines - ensuring delivery quality - adhering to unit level processes - managing requirement scope creeps - reviewing delivery estimates and forecasting - liaising with Client, Client Team, Other Vendors of the Client and plan, work on the Distributed Work Agreement so that the deliveries are seamless. Handle risks, issues, constraints, dependencies proactively and ensure escalations are minimal. Provide proper and timely status updates to all stakeholders. Provide weekly metrics reporting and participate in audits. Provide timely feedback to resources and guiding team to achieve better results. Managing the resource utilization and cross training them for ensuring >99% utilization. Feedback project learnings to develop better processes by identifying areas of improvement for increased client satisfaction and cost savings. Conduct domain and technical trainings. Ensuring ITIL best practices are followed in incident and problem ticket management. Other day-to-day operational activities. Show less The role started with an initial period of knowledge transition at the client location (Seattle, US) for a period of 3 months. Once back offshore, knowledge transition was done to the offshore team took up role as a Unica Administrator/Developer and Team Lead for the Campaign Information Management team responsible for developing and testing campaigns using Affinium’s Unica Tool. Role also included maintaining, running and monitoring Informatica sessions for data loads through the Power Center v7.1 tool.Responsibilities  Understanding the overall Retail Banking process. Determine resource strength and their needs. Develop client relationships and coordinate with the onshore team. Provide regular feedback to team members and help them overcome their weak areas. Identifying opportunities for code reusability across development and testing process. Design and develop DTS packages using Microsoft Enterprise Manager as per the technical requirements to extract, transform and load data as part of campaign development, test and audit process. Assisting Client Quality Assurance team. Documenting programming and unit test deliverables thoroughly and according to standards.  Acting as lead Developer/Auditor on multiple projects/service requests and priorities.  Providing programming, technical, and functional assistance to Developers who implement changes. Actively involve in Peer Reviews & upload all documents to MRM Plan and upload the workflows accordingly. Actively involve in the automation of the existing process by writing UNIX shell scripts. Reviewing the technical requirements and getting clarifications from the Client Engagement Manager. Show less Role DescriptionI was part of the testing team as a Software Test Engineer responsible for carrying out manual/automated regression as well as product testing of the application.Responsibilities Attending functional walk-through along with Client, Business Analyst & Test Lead.  Creating Requirement Traceability Matrix, Test Scenarios, Test Plans, Test Cases and Test Data. Providing sizing and breakdowns. Perform Black Box, Integration, Product, System & Regression Testing. Defect Reporting using Test Director 8.0 & PVCS Tracker. The test process involved processing claims in the test environment and checking for database updates in various tables at each step of the process. It also involved running shell scripts for generating customer letters and validating the data present in each file. The application was tested for any User Interface related bugs too.  Involved in daily status calls held with Onshore Business Team, SME and off shore Development Team for publishing test/bug status. Developed and implemented automation test suites, which include features like Data Driven, Database Checks, Batches and Functions etc. Show less

  • Agile Project Delivery Lead

    Jul 2016 - Jul 2019

  • Technical Project Manager

    Mar 2015 - Jun 2016

  • Project Delivery Lead

    Oct 2009 - Feb 2015

  • Project Delivery Lead

    Jul 2013 - Aug 2014

  • Informatica/SQL/Unica Team Lead

    Apr 2007 - Sept 2009

  • Test Engineer

    Jul 2005 - Apr 2007
• 

  Publicis Sapient

  Jul 2019 - Jul 2021

  Program Manager
• 

  EY

  Jul 2021 - now

  • Senior Delivery Manager

    May 2023 - now

  • Delivery Manager

    Jul 2021 - now