Sarah Maag

Experience

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  Kelly Inns, Ltd

  Jan 2006 - Jan 2010

  Corporate Sales Representative

  *Supervise General Managers and Sales Managers in both Corporate and Convention Center sales efforts and maintain sales awareness throughout Kelly Inns' portfolio*Preserve and Execute Action Plans for Kelly Inns' Portfolio with assistance from General and Regional Managers*Plan and Execute Grand Openings, Business After Hours and Sales Blitzes for both new and existing properties*Direct and coordinate effective advertising programs* Assist in effective Revenue Management

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  Prairie Pasta

  Jan 2010 - Jan 2011

  Catering Coordinator

  *Plan and Execute all off-site catering*Liaison between Clubhouse Hotel & Suites and Carinos for in-house catering*Creation of Joint Catering Menu *Processed Sales Tracker Reports for Prairie Pasta*Purchasing*Social Media Interaction

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  Sioux Falls Convention Center

  Apr 2012 - Sept 2014

  Sales Manager

  *Facilitate relationship building with currentl clients during time of management transistion*Negotiate contracts for new and current business within the SMERF market*Prospect new business withing market*Plan large multi-city and state sales blitz*Positively contribute to the weekly sales and marketing meeting*Leveraging opportunities with local partners*Grew the wedding segment by 44% from 2013 to 2014*Increased wedding segment revenues by 30%

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  Hilton Garden Inns-Sioux Falls (Hegg Companies)

  Sept 2014 - Jan 2021

  Director of Sales

  • Conduct post-event evaluations to determine how future events could be improved.• Ensure all policies and procedures within the sales office are being followed on property• Deliver exceptional customer service by enthusiastically educating guests on our brand.• Proven track record of generating direct to consumer sales, leading a sales team and delivering against defined goals and budgets.• Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security. Show less

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  Hilton Garden Inn-Downtown Sioux Falls

  Mar 2015 - Jan 2021

  Director of Sales

  • Conduct post-event evaluations to determine how future events could be improved.• Ensure all policies and procedures within the sales office are being followed on property• Deliver exceptional customer service by enthusiastically educating guests on our brand.• Proven track record of generating direct to consumer sales, leading a sales team and delivering against defined goals and budgets.• Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security. Show less

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  Experience HEGG

  Apr 2017 - Jan 2021

  Corporate Director of Sales

  • Implement standard operating procedures to streamline cohesive sales policies across portfolio.• Assist in preparation of estimated revenues for portfolio of hotels.• Create monthly goals for sales leaders across portfolio.• Recruit, interviews, select and train sales staff.• Build and facilitate an ongoing strategic plan, including month ly reviews with leadership, sales and operations.

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  Hilton Garden Inn Sioux Falls Downtown

  Jan 2021 - Oct 2021

  General Manager

  • Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, food and beverage, revenue management and the rooms division for 136 room Hilton Garden Inn.• Assists with procurement of operating supplies for all departments.• Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service to drive financial success.• Work with hotel department heads to establish goals and objectives that coordinate with the overall hotel wide goals and objectives.• Enable innovation and drive results by executing sales and marketing campaigns, understanding dynamic revenue management and driving profit to the bottom line through strong financial controls.• Evaluates changes to the guest's needs, the hotel's guest mix and competitive trends to recommend appropriate products/services and operational changes to ensure guest and employee satisfaction.• Demonstrate and promote teamwork among all management and staff while creating an environment in which all associates reach their full potential. Show less

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  First Lutheran Church-Sioux Falls

  Dec 2021 - Apr 2022

  Office Manager-Director

  • Oversee all aspects of operations of facilities and administrations.• Serve as the hospitality lead by training and implementing procedures across staff and ministries to welcome and care for all people God brings to First Lutheran Church.• Guide large-scale office projects—such as congregational mailings, synod and congregational reports, etc.—to timely completion by making the best use of staff and other resources.• Problem-solve conflicts and issues that arise with facilities use. Be as proactive as possible in addressing issues.• Overseeing that First Lutheran Church is ready to welcome guests into the building, provide great hospitality, and ensure people have what they need to carry out the ministry of the church.• Control inventory, purchasing, and procurement of supplies for the church, ensuring supplies are well stocked, organized, useful, and within budget. Show less

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  Soles Enterprises, Inc.

  Apr 2022 - Jan 2023

  Sales and Administration

  Sales:Provide exceptional customer experienceProspect for new customer accounts through cold calls, loss business calls and existing customer callsCommunicate with 3rd party vendor Sales RepresentativesParticipate in all aspects of the sales cycleHandle and resolve customer concerns Serve as a representative of the organization at trade showsDevelop and maintain relationships with key clientsAssist in setting sales and marketing goalsIdentifying emerging markets to find new sales opportunitiesSafety:Provide safety training for employees on policies, regulations and proceduresAdvise the company’s administrative team on safety issues and compliance in specific projects and operationsVerify company compliance with relevant safety regulations for customersMaintain accurate and current records within applicable law and regulationsHiring: Oversee hiring process and ensure all job candidates and staff members understand their roleExamine resumes and identify prospects for the interview phase of the hiring processConduct interview with prospective employees Draft a job offer for the selected applicate and assist with negotiating terms of employmentOnboard and provide orientation for new employees Show less

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  Washington Pavilion

  Jan 2023 - now

  Director of Development

  1. Strategic Planning: Develop and implement comprehensive fundraising strategies aligned with the organization's mission and goals.2. Donor Cultivation: Identify and cultivate relationships with potential donors, including individuals, corporations, and foundations, to secure financial support for programs and initiatives.3. Fundraising Campaign Management: Oversee the planning, execution, and evaluation of fundraising campaigns, including annual appeals, major gifts, and special events (Washington Pavilion Gala and Sidewalk Arts Festival).4. Donor Stewardship: Implement stewardship strategies to recognize and retain donors, ensuring ongoing engagement and support for the organization.5. Budgeting and Financial Analysis: Collaborate with finance and leadership teams to develop and manage fundraising budgets, track revenue and expenses, and provide financial analysis to support decision-making.6. Marketing and Communications: Collaborate with the communications team to develop fundraising materials to promote fundraising initiatives.7. Staff Leadership and Development: Provide leadership, mentorship, and support to development staff, fostering a collaborative and high-performing team culture. Show less