Bailey Hayne

Experience

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  Chick-fil-A-Franchise

  May 2015 - May 2016

  Cashier

  As a cashier I worked with a POS system, handled cash, performed basic cleaning task, dealt with minor customer complains, handled food, and provided exceptional customer service to guest. Time management, knowledge of POS systems, and customer service are required to successfully perform this job.

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  Outback Steakhouse

  Sept 2016 - Aug 2017

  Hostess

  I greeted people, the lead them to their table. I coordinated the dining room, deciding where and when to sit people so that the servers/kitchen did not get overwhelmed. During some shifts, I took the role of 'Hospitality Host'. This position consist of bring out samples, menus, and drinks to those in the waiting area. I also performed cleaning task such as: busing tables, sweeping, cleaning and rolling silverware, and cleaning bathrooms.

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  Buffalo Wild Wings

  Aug 2017 - May 2018

  Server

  I greeted guest and sat them at tables. I then performed general serving task such as: greeting my tables, gathering orders, entering orders into a POS, handing cash, and basic cleaning. Time management and customer service are two skills that must be present to successfully perform this position.

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  Walt Disney World

  May 2018 - Jan 2019

  Food and Beverage Cast Member

  I participated in the Walt Disney World College Program from May 2018 to January 2019. Here I worked in Quick Service Food and Beverage at Disney's Hollywood Studios. My home location was Sunset Ranch Market which consist of 5 smaller locations. Collectively tasks performed while worker were: food handling, cooking in a commercial kitchen, cash register, busing tables, and providing customer service. While my location was in Hollywood Studios I would pick up in other parks and resorts and was required to adapt to any environment I was placed in. Show less

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  Wings Etc.

  Jan 2019 - Feb 2019

  Assistant Manager

  The Assistant Manager has the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Manager’s absence, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned. Show less

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  Buffalo Wild Wings

  Feb 2019 - May 2019

  Server

  I greeted guest and sat them at tables. I then performed general serving task such as: greeting my tables, gathering orders, entering orders into a POS, handing cash, and basic cleaning. Time management and customer service are two skills that must be present to successfully perform this position.

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  Walt Disney World

  May 2019 - May 2020

  Management Intern

  I serve as the manager on the floor, orchestrating the operation while Guests are present and ensuring exceptional food quality and presentation. Oversee multiple venues and styles of service, while ensuring operational compliance to food preparation, food safety and loss prevention standards as well as adherence to applicable government health regulations. Strong attention to detail, exhibiting professional excellence and driving optimal performance through table touching, Guest interaction and Cast Member engagement. Basic Qualifications:-A self-starter who enjoys making day-to-day operational decisions in line with Guest, Cast Members and Financial expectations.-Able to foster, build and maintain relationships to best communicate and interface with Guests, front-line Cast Members, partners, vendors, leaders and peers in other lines of business as a point-of-contact for day-to-day operations.-Empowered to inspire, recognize, monitor performance, coach and develop front-line Cast Members from different cultures, backgrounds and styles. Show less

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  McAlister's Deli

  May 2020 - now

  Kitchen Manager

  Analyze food cost, variance, and COGS. Identify areas of improvement and implement changes in the operation to achieve goals. Create schedules, conduct performance reviews, oversee and lead the operation, and constant training are my daily duties.