Soumya Ranjan Sai

Experience

• 

  Ideation R & D labs

  Aug 2012 - Dec 2012

  Junior Software Engineer

  • Worked in .Net backend & website design front end• Expertise in HTML, CSS 3 & Website hosting• Worked in a Scrum environment & Payment interfaces • Successfully completed 6 Website projects during tenure

• 

  Apex Medcom & Training Institute - India

  Dec 2012 - Dec 2013

  Business Development Officer

  Core Sales job involving cold calling, lead generation, Targetachievement• Delivering post-sales support & organizing the workshop

• 

  Simplilearn

  Jan 2014 - Dec 2020

  Successfully piloted, scaled up Account management process for organization• Full Fledged target matrices driven by four sub business units• Managing a workforce of 80 sales BDEs• Created and maintained sales environment to support business objectives.• Closely working with Product teams for co-ordination on launch of courses for AM• Setting Target & incentive matrices for Managers & ISMs• Entire budget planning for BU including various benefits given by company• Ensuring that the Business Unit has suitable & adequate resources to meet Targets & Salary Fitment• Responsible for coordinating profit making sales plan quarterly/biannually• Supervising the entire BU operations & Co-ordination with Support team Show less Mentoring 3 SBU teams of Account Management• Compiled timely business reports, performed market and competitive research, prepared presentations and updated and maintained electronic records with absolute accuracy.• Using Sales force Report, Tableau for driving targets• Making New Strategies for keeping attrition level at low• Enhancing lead for B2B & goal setting of revenue for the same Achievements:• Successful implementation of generating a separate category of revenue model with in the existing structure• Successfully executed training programs as a part of L&D initiatives.• Created effective strategies to target new markets after researching and analyzing competitor behavior Show less • Heading a team of Account management with a headcount of 8 people. • Drive business with a team through conversion of repeat and referral opportunity and existing accounts and generate revenue. • Effectively train team members on process, product, call flow and tools. • Responsible for Team members to achieve respective individual targets. And also ensure self- contribution up to 80% to boost numbers and successfully achieve Monthly team target. • Guide team members to effectively cross sell and upsell and also help them maintain relationship with clients to drive the business effectively. • Ensure members work as a team besides focusing on individual objectives and build a friendly environment and helping tendency. Also ensure uniform treatment to all and motivate each other. • Support Team with various interdepartmental queries and clarifications and also take calls to support quicker closure. • Conduct various competitive activity among team members to motivate eagerness and aggression towards achieving their targets, and also timely reward them to boost their morale and confidence to do better. Also Ensure Monthly Team gathering to ensure healthy bonding among team members.Achievements➔ Successful set up of the process of account management pilot version➔ Coaching & empowering Associates via conducting Product & Softskills Training Show less • Handling corporate account and retail business• Develop, build, and manage a client base of corporate accounts• Prospect new clients via sales calls, direct mail, email and networking events• Analyze sales trends, track unit sales, and generate gross margin reports• Investigate and troubleshoot customer service issues• Monitoring & Improving performance of team member in order to achieve targets• Conducted data analysis to understand lead behavior of different products• Managing the product portfolio of the company Show less Generating market for the Organization.Source and develop client referralsPrepare sales action plans and strategiesSchedule sales activityDevelop sales proposalsPresent sales contractsRespond to sales inquiries and concerns by phone, electronically or in personEnsure customer service satisfaction and good client relationshipsFollow up on sales activityMonitor and report on sales activities and follow up for managementCorporate MarketingReporting on the Business Plan.Manage assigned territory with the objective of achieving sales target and developing business within the company’s policy.Managing events for the organization.Conduct market research and surveysMonitor competitors, market conditions and product development Show less

  • Business Manager

    Feb 2019 - Dec 2020

  • Sr Associate Business Manager

    Apr 2018 - Jan 2019

  • Associate Business Manager

    Oct 2017 - Mar 2018

  • Manager-Inside Sales

    Mar 2017 - Sept 2017

  • Inside Sales Specialist

    Mar 2015 - Feb 2017

  • Territory Manager

    Jan 2014 - Feb 2015
• 

  Mastree

  Dec 2020 - Feb 2021

  Senior Sales Manager

  • Workforce handled 70• Handled segment of the k12 Team• Full Fledged target matrices driven by 6 sub business units• Actively worked with the product & marketing team for Sales development• Closely working with Product teams for co-ordination on launch of courses for Organization• Responsible for coordination between presales team & sales team• Coordinating with support team for active escalation coming from customers to attain business retention.

• 

  Unacademy

  Mar 2021 - Nov 2022

  Associate Director

  Heading UPSC India vertical B2C sales• Workforce handled 200+• Identifying new lead sources, channels, and coordinating with marketing teams for improvising, Lead scoring • Sub-heading referral business for UPSC vertical consisting 300+ sales team• Working closely with loan partners & resolving conflict• Coordinating & Assisting the product team to launch new products & responsible for the success of it• Constantly working on various strategies to meet monthly & quarterly targets• Ensuring category targets to be met & setting of incentives for sales team• Directing the sales ops & analytics team to prepare multiple reports in accordance to Sales deliverables• Planned and led team meetings to review business results and communicate new and ongoing priorities.• Developed team atmosphere to drive supportive and productive work environment.• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. Show less

• 

  Unacademy

  Apr 2023 - Jul 2023

  Associate Director
• 

  Razorpay

  Aug 2023 - now

  Senior Manager Account management