
Surender Kumar
Retail Store Manager & Inventory manager

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About me
National Inventory Manager @ Ron Crouch Transport | Lean Inventory Management
Education

AIFE AUSTRALIA
2007 - 2009Business Administration and Management, General
TAFE NSW
2011 - 2012Diploma Retail Management
Kurukshetra University
2001 - 2003Bachelor's degree Accounting and Business/Management
TAFE NSW
2023 -Diploma of Education diploma in cyber security
Kurukshetra University
2003 - 2006Bachelors of commerce
Experience

7-Eleven
Aug 2007 - Jul 2015Retail Store Manager & Inventory managerPERFORMED JOB DUTIES AS A STORE MANAGER• Completes store operational requirements by scheduling and assigning employees; following up on work results.• Maintains store staff by recruiting, selecting, orienting, and training employees.• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.• Ensures availability of merchandise and services by approving contracts; maintaining inventories.• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.• Secures merchandise by implementing security systems and measures.• Protects employees and customers by providing a safe and clean store environment.• Maintains the stability and reputation of the store by complying with legal requirements.• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.• Contributes to team effort by accomplishing related results as needed. Show less

Caltex Australia
Jul 2015 - Jul 2016Inventory PlannerEnsuring their staff give great customer service as well as dealing with the financial side of the store and people management. Typical responsibilities of the job include: recruiting, training, supervising and appraising staff.

DHL Supply Chain
Aug 2016 - Mar 2020Inventory Management SpecialistEnsuring all progress and productivity reporting are completed accurately and within required timeframes.Responsible for the administrative and functional management of the warehouse teams.Inbound and outbound stock management including generating reports to track KPIProcessing customer orders and credit claim clearance.Providing information on availability of products, Maintain Inventory and implement correct procedure to manage SKU Liaise with freight companies and other stakeholders to run the operation smoothly and effectivelyHandling and resolving complaintsReporting stock status as requiredStrong analytical skillsSupport warehouse operations including inventory management and assessmentExcellent knowledge in Select, WMS ,Manhattan and SAPAssisting with the development, approval and implementation of ManhattanResponsible to provide required training to existing or new employees as requiredMaintain Health & Safety regulations for safety of co-workerEnsuring Compliance with applicable health & safety laws, regulations and statutory obligations at all timesAct in accordance with company standards, processes and legal obligations. Show less

Goodson Imports
Mar 2020 - Sept 2020Warehouse ManagerWarehouse Manager 2PL & 3PL )–supervise my team and motivating and help colleagues work together and ensure they're delivering good customer service. Ensuring the staff are happy so the business can run smoothly, you'll organise and delegate their workload as well as monitoring them to make sure it's done correctlyEnsuring all progress and productivity reporting are completed accurately and within required time frames.Responsible for the administrative and functional management of the warehouse teams.Inbound and outbound stock management including generating reports to track KPIProcessing customer orders and credit claim clearance.Providing information on availability of products, Maintain Inventory and implement correct procedure to manage SKULiaise with freight companies and other stakeholders to run the operation smoothly and effectivelyHandling and resolving complaintsReporting stock status as requiredStrong analytical skillsSupport warehouse operations including inventory management and assessmentExcellent knowledge in Select, WMS ,Manhattan,SAP and Axapta.Assisting with the development, approval and implementation of ManhattanResponsible to provide required training to existing or new employees as requiredMaintain Health & Safety regulations for safety of co-workerEnsuring Compliance with applicable health & safety laws, regulations and statutory obligations at all timesAct in accordance with company standards, processes and legal obligations. Show less

Linfox
Sept 2020 - Nov 2020Receiving and Inventory specialistResponsibility:Inventory control Raising purchase orders;Liaising with Suppliers;Manage customer orders;Confirm the Freight Forwarder bookings;Maintaining accurate shipping registers;Raising and distributing logistics reports;Raising invoices;Dealing with Freight Forwarders International and Domestic Dealing with customers ensuring end to end delivery of service.Scheduling and monitoring container movements to and from the wharf.Liaise with operational staff and clients.Client management and customer service satisfaction follow up. solve inventory issues and logistics. Show less

Bolloré Logistics
Nov 2020 - Aug 2022Inventory Management SpecialistKey Tasks Develop the company’s inventory management strategy with the aim of controlling stock holdings and rationalising inventory - Accurate inventory levels of assigned Customers Manage and maintain the company’s material and stocked product inventory including stock profiles and stock locations - Accurate inventory levels of assigned Customers Manage and control perpetual inventory stock counting / inventory accuracy checks - Accurate inventory levels of assigned Customers Minimise overstocks and removal of obsolete / redundant raw materials to maximize availability - Accurate inventory levels of assigned Customers Ensure that goods inward / stock control department is well organised and controlled to sufficiently support production and the goals of the business. - Accurate inventory levels of assigned CustomersEnsure Stock Rotation management is in accordance with customer requirements. - Accurate inventory levels of assigned Customers Ensure that any materials that are late or holding up production for whatever reason are chased and followed up until received - 100% order fulfilment, on time and in full. Ensure sub contract processes are received back and that suppliers are chased to ensure no late delivery situation - On time delivery. Provide routine management information on inventory performance - Accurate SOH reports. Monitor and evaluate material utilization and scrap - Accurate SOH reports. Ensure that Bollore Logistics policies and procedures are followed at all times when undertaking daily duties - Compliance to Bollore QHSE Integrated Management System Inform the Site Manager of any extraordinary matters or developments. Issue Customer Reports as required for information requested by the Customer such as Goods Receipt, Goods Dispatched etc - Reports issued. Show less

Ron Crouch Transport
Aug 2022 - nowKey responsibilities.....Responsible for stocktake integrity including the resolution of discrepancies and adjustments requiredComplete Weekly / Monthly KPI reporting as per set deadlinesEnsure that systems are in place to comply with relevant customer and regulatory requirementsEnsure all aspects of inventory management are completed in line with contractual requirementsThe establishment and management of internal auditsEnsure the timely delivery of regular reports through the various reporting systems and accuracyDeliver the most productive outcomes through the effective utilisation of resources while meeting or exceeding the customer service benchmarks of our clientGenerate relevant reporting data through the capturing and recording KPI informationAnalyse and report on inbound and outbound transactionsLiaise with warehouse operational and transport personnel to enhance operational efficiencyEnsure paperwork flow procedure is adhered to in an effective and timely manner through development of simplified paperwork flow processesStrong interface with customer liaisonRequirement to manage inventory teamLiaise with customer personnel on all customer order and customer service issuesAssist other office personnel with their duties as part of a multi-functional team Show less
National Inventory Manager
Jul 2023 - nowInventory Manager
Aug 2022 - Jul 2023
Licenses & Certifications
- View certificate

Excel Essential Training (Office 365/Microsoft 365)
LinkedInMay 2021 - View certificate

Lean Inventory Management
LinkedInMay 2021 - View certificate

Learning Data Analytics: 1 Foundations
LinkedInMay 2021 - View certificate

Implementing Supply Chain Management
LinkedInJun 2021
Languages
- enEnglish
- hiHindi
- puPunjabi
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