Harshad Patel

Experience

• 

  HDFC securities

  Apr 2011 - Jan 2012

  Relationship Manager

  Provide trading service to the privileged group customers of HDFC Securities Educating investors on current market scenario and share research generated by company Helping investors to manage their investments Manage branch accounts

• 

  S&P Global

  Jan 2012 - now

  Supporting all aspects of process ownership & continuous process improvement for aligned content group(s), including new process roll-out and change management implementation. Map critical processes, conduct shadowing and data analysis and occasionally participate in workflow to ensure that all processes for respective content group(s) are properly documented and adhere to organizational best practices. Work with content team members (at all levels) to identify problems, understand root causes, write clear problem statements and quantify the value/impact of solutions; actively supports the requirements engineering process for proposed solutions. Participate in regular development/training opportunities related to various process disciplines & initiatives in order to become familiar with Business Process Management concepts, practices, and procedures; understands how these apply to respective content group(s). Look for continuous process improvement, new tools and work towards improving efficiency of team Show less

  • Project Manager

    Jun 2022 - now

  • Automation Expert

    Sept 2020 - Jun 2022

  • Automation Associate II

    Mar 2018 - Sept 2020

  • Process Expert

    Jan 2012 - Mar 2018