Gabriel Mora

Experience

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  Hewlett-Packard

  Dec 2008 - Aug 2011

  Service Delivery Consultant - DBA

  Part of IT DBA department, supporting the database infrastructure for customers from several parts of the world as this was an outsourcing service provided by HP.This included several dev, test and production environments with Microsoft SQL Server and Oracle Database systems (Versions from 9 to 11g), some of them in RAC.Implemented solutions to client issues, improved internal processes, provided root cause analysis for issues, achieved green SLA's and helped grow the technical knowledge of my team. Show less

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  National Instruments

  Aug 2011 - May 2017

  IT Programmer Analyst II

  Part of the IT Sales Solutions organization, supporting multiple project execution and operation support. Involved in the Software Development Life Cycle of different applications. Analysis and development, load testing, PL/SQL Tuning, bug fixes, and ongoing support for our built in-house CRM solution based in Oracle Databases, to support internal processes. Development of mobile applications of iOS and Android used by sales representatives.Supported the Implementation of a new CRM solution using Salesforce platform. Show less

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  Citrix

  May 2017 - Dec 2017

  Senior Software Development Engineer

  Wrote highly maintainable, solid code in the Development Analysis team for Citrix Mobile Applications, which provides analysis and solutions for customer-based software problems, creates and maintains tools, plugins and software for the Citrix XenMobile family of products. Involvement in software development and release cycle that include design, coding, code reviews, troubleshooting and debugging, installation, software maintenance and testing.Supported Global Tech Support Team (in all Geos) which we need to guide on crash analysis, advanced debugging, programming examples, code training and complex code change explanations. Show less

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  EY

  Dec 2017 - now

  Manager - Advisory Services

  Working as a Solution Architect for a dynamic mix of projects helping our clients solve the most pressing issues, mostly focused on intelligent automation. Working in diverse, inclusive teams to build relationships with our clients and currently delivering innovative high quality work products. Delivering architecture solutions through all phases of the project lifecycle, including requirement definitions, architecture design, development, and testing; based on a proven agile methodology. Supporting junior and senior developers, acting as a technical and career team mentor.Adjusted project plans to account for dynamic targets, staffing changes and operational specifications. Show less