Gabor Akacz

Experience

• 

  Deutsche Telekom

  Apr 1999 - Jun 2000

  Help Desk Team Leader

  Managed Central IT Helpdesk Team, 16 experts, 10000+ customer

• 

  Simple Technologies

  Sept 2000 - Jan 2002

  Information Technology Infrastructure Manager

  Planned and OperatedIT Environment for over 200 fintech developers Lead a team of 5, provided field support fo 120+ customer

• 

  Nemzeti Élelmiszerlánc-biztonsági Hivatal

  Jul 2003 - Aug 2005

  Information Technology Manager

  Planning and building IT system Operating and maintain systemNegotiating with suppliers Negotiating with EU ministries User Support

• 

  Multipolaris

  Sept 2005 - Dec 2007

  Field Operations Manager

  Managed a field operations team of 5Instructed level II MS Windows NT, MS Windows XP, Office applications service desk SMEs Provided support for 2000+ customer on document personalisation, IXLA, Datacard, SafeID, Maurer

• 

  Mercedes-Benz New Zealand

  Nov 2008 - Jan 2013

  System Analyst

  • Provided support to all business units and reported directly to the IT manager Assisted internal users with advanced ITC support.• managed server operations, and implemented strategies for dealer support while maintaining strong relationships.• Delivered effective technical training and application support to amplify overall productivity.• Upgraded server uptime by 12% through establishment of server maintenance schedule.• Lowered dealer support response time by 27% by efficiently improving communication and collaboration. Show less

• 

  Mercedes-Benz New Zealand

  Nov 2013 - Jan 2018

  Project Manager

  • Administered ITC project developments, system implementations, integrations, and changeovers, whilst reporting directly to IT Manager Utilized technical expertise for the design and execution of major incident management projects and oversaw change management.• Carried out and managed SAP implementation and provided enhanced support for process mapping and project management.• Created a technical roadmap for replacing a Unix-based reporting infrastructure to bespoke Daimler AG SAP solution.• Delivered effective application support for users and dealers, as well as spearheaded application deployment and stakeholder management.• Developed and implemented Disaster Recovery plan, and Major Incident Management plan.• Enhanced employee satisfaction and engagement by 16% through implementation of a new and transparent problem handling process.• Decreased incident response time by 31% by designing and implementing a major incident management system. Show less

• 

  TIS Ltd.

  Feb 2019 - Dec 2020

  Agile Consultant

  • Effectively communicated Technical Requirements to cross-functional teams, stakeholders, and clients to ensure project alignment and successful delivery.• Backlog management and team coaching.• Material forecasting and workload balancing.

• 

  ShieldsUp.org.nz

  Apr 2020 - Aug 2020

  Printer Assembler (Charity during CoVid)

  ShieldsUp was created to unify our common goal of getting our front line medical personnel better equipped to deal with Covid-19. That's why I'm 3D printing, assembling and delivering face shields during the pandemic.

• 

  Boys From The Factory

  Jan 2021 - Apr 2022

  Scrum Master for software development project of agricultural environmental sensors (RipeTime), including fruit ripeness detection. • Successfully led multiple teams through project completion in an Agile Environment, resulting in on-time and under-budget delivery.• Developed and utilized KPI strategies to monitor team productivity and project quality, resulting in enhanced process efficiency.• Implemented strategic planning and risk management in an Agile Environment, maximizing team performance and project outcomes. Show less

  • Scrum Master

    Sept 2021 - Apr 2022

  • Scrum Master

    Mar 2021 - Aug 2021

  • Agile Consultant Project Manager

    Jan 2021 - Mar 2021
• 

  Zespri International

  May 2022 - Apr 2023

  Project Manager Scrum Master

  • Implemented agile practices for data transformation projects as Scrum Master and Agile consultant Achieved 17% faster software deployment by re-structuring API development through Agile principles. • SM/PM in Data Driven Marketing projects implementing SARIMAX and AI (LSTM) predictive models for a forecasting application.• Led modernization of Crystal Reports to Power BI using Agile methods.• SAP and non-SAP data source harmonization for Enterprise Data Warehousing/data lake.• SAP Consultant on implementation on SAP BW/4HANA EDW for operational reporting and historic data analysis.• Oversaw the execution of BI & Analytics Delivery workload, building action plans and introducing best practices achieving high standards.• Managed end-to-end service delivery ensuring high quality outcomes for diverse projects. Show less

• 

  BGLW.CH

  Jun 2023 - now

  Project Manager

  Project Manager on a business development project • Developing roadmap for online business presence enhancements.• Utilized Agile Development approach for continuous improvement of project processes, boosting overall team productivity by 30%.• Crafting user stories, acceptance criteria and design documents, enhancing team understanding and productivity.