Amol Adrekar

Experience

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  CMS Infosystems Pvt. Ltd.

  Jun 1999 - Jan 2002

  Marketing Executive

   Complete marketing of the card based solutions like barcode, magentic and smart cards. Products included Access Control,, Time & Attendance, ATM Access, Datacard printers, smart card based solutions etc., along with their software & accessories in western region. Building awareness and market potential for smart cards (memory / processor) based solutions.  Achieved a target of 62 lakhs for the financial year ended March 31st 2002 Sales target achieved through channel sales / Account management and direct sales (corporate). Show less

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  HCL Infosystems Ltd

  Feb 2002 - Mar 2005

  Senior Account Executive

   Responsible of Sales of IT products and solutions for Ahmedabad and Gandhinagar Region. Heading a team of three sales executives for sales in Corporate, Banking and Government segment Job role includes , client contact and problem solver during implementation and administration, developing and maintaining new accounts

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  IBM India Pvt. Ltd.

  Mar 2005 - Jul 2006

  Volume Storage Specialist

  * Promoting IBM Storage sales through Authorized Business Partners of IBM and bringing new / competition partners into the IBM fold *Working closely with the partners and understanding their business model and in turn helping them out to increase their revenues and margins.

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  HP

  Aug 2006 - Feb 2008

  Account Manager

  Technical Sales for HP Enterprise Products * Drive sales of Intel and AMD based Servers and Volume Storage into Non Managed Accounts / channels for Gujarat * 100% revenue driven through partner leveraged business model, while ensuring that high levels of customer satisfaction and channel partner satisfaction are maintained.

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  IBM

  Feb 2008 - Apr 2011

  Business Manager

  * Drive Sales of Non-X System’s i.e, System P, System I and Storage through Direct and or Channel route for two western states of India, while ensuring that high levels of customer satisfaction and channel partner satisfaction are maintained. * Designing and Architecting the Solution for various Projects like SAP, Oracle, DB2, HPC or any solution which is compatible to Unix platform* Owning and Driving the Solution completely to closure and post sales from both technical and commercial perspective* Transferred to IBM, Pune on Feb 2010 looking after the entire Rest of Maharashtra.* Key Customers handled Suzlon, Gujarat Urjha Vikas Nigma Ltd., Gujarat Gas, Torrent Pharma, IFFCO-Kalol, Achievements:* Successfully driven the Non-X portfolio in Gujarat State and have increased the market share by at least 3 times. Show less

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  Gulf Business Machine

  Oct 2010 - Jun 2016

  Infrastructure Solution & Cloud Services Specialist - Gulf Business Machines

  Founded and operating in the GCC region since 1990, Gulf Business Machines (GBM) is the number one provider of IT solutions with an overall turnover of USD 600 Million. I have the position as Infrastructure Solution & Cloud Services Specialist, responsible for all aspects of driving IBM Power Systems, Storage portfolio and IBM Cloud Services offerings for the Country.Key responsibilities:* Develop and solution complex solutions that leverage IBM's current and future capability.* Scope, create and deliver technical presentations/demonstrations and solution recommendations to prospects and customers that creatively address customer value chain and business requirements* Responsible for presales activity of IBM based Enterprise Servers, Storage and cloud offerings for customers based in Bahrain.* Comprehensive knowledge on IBM Cloud Technologies and Open Stack architecture design.* Detailed product knowledge on various Hypervisors like VMware, KVM and PowerVM along with IBM Openstack offerings so as to design on premise as well as off premise cloud offerings. * Solution designing for Applications based on Oracle, SAP and Cloud based systems using IBM and third party sizing tools.* Targeting and cultivating a professional and consultative relationship with prospects and customers at both the senior executive level and the technology influencer level.* Meeting quarterly revenue goals consistently along with developing healthy pipeline. * Identifying new opportunities and penetrating the account by positioning strategic new offerings like cloud, Linux on Power and SDS solutions. Show less

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  Huawei Technologies

  Jul 2016 - May 2018

  Solutions Manager- Enterprise Sector

  Driving all ICT platform technology aspects of account relationship and management, including translating complex technical product features, attributes and implementations into appropriate solutions to accommodate customers’ strategic business needs. - Solutions Delivery – works closely with clients to design and deliver innovative high quality solutions that meet client business needs and service delivery expectations.- Communication – outstanding communication, interpersonal and negotiation skills with the ability to describe solutions to customer management in easy to understand business terms.- Stakeholder Management – develops strong, trusted relationships and positively influences the engagement of key internal and external stakeholder groups.- Project Management - high level project management skills with ability to clearly articulate complex major project implementation phases and ensure all milestones are achieved on time and within budget.- Technical Skills – an in-depth knowledge of Huawei products and solution offerings, which cover Cloud offerings, Server, Storage, Datacenter build, and networking solutions Show less

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  Giesecke+Devrient Mobile Security

  Aug 2018 - Jan 2022

  Client Engagement Manager- Connected Devices

  A role that combines solution, account knowledge and customer delivery expertise to ensure the solution meets the on going commercial and technical requirements of the client. Currently managing major Telecommunication Operators in Australia, New Zealand, Pacific islands and selected global customers.- Is the Primary contact for customer for all specific aspects of solution delivery and managed services as per assigned revenue target. - Managing the implementation of eSIM managed cloud solution platform in order to deliver contracted commitments and manage ongoing financial aspects of contracts. - Controls and actively manages elements of risks, costs & improves the productivity of medium complexity contracts/ projects for customers in order to increase profitability & continually improve cost effectiveness through the effective use of account knowledge, stakeholder management, risk assessment, budgeting and costing.- In conjunction with the customer, stimulates & defines requirements for new solution & service as part of account strategy.- Ensure that service level agreements are clearly defined, agreed and implemented with the client, and that accurate measurement and recording of service levels is established and maintained.- Establish and maintains reporting and program of work schedules and progress reporting.- Provide escalation point for all solution delivery and problem resolution issues.- Working closely with Sales team to identify upselling and cross-selling opportunities. Show less

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  Optus

  Jan 2022 - now

  Client Delivery Manager

  Client Delivery Manager role is part of the Optus Enterprise Delivery team and is a central point of contact for all service operational and tactical issues for the Clients. Responsible to deliver high-value and in-scope contracted services across several service towers while ensuring performance goals and cost commitments are met. Developing and nurturing a trusted client relationship and supporting Account Director/Manager in establishing the customer as a reference account to support future growth opportunities. Analysing delivery requirements, contributing to clients strategic business plan and build incremental revenue opportunities. Responsibilities-Acting as a top-level incident escalation contact for strategic customers. -Maintaining an overall regular view of all incidents impacting customer and driving delivery of remedial actions and recommendations. -Ensuring all SLAs are met through analysis and presentations during regular governance meetings. -Managing third party vendor agreements applicable to the client. - Ensuring frequent customer engagements to communicate overall account performance and gain client feedback -Achieving customer satisfaction and service excellence targets.- Developing strong working relationships with all partners in Optus enterprise to achieve customer outcomes. - Identifying new customer business requirements through regular client interactions. Show less