Dinesh Kumar Sahu

Experience

• 

  Tech Mahindra

  Dec 2019 - Feb 2022

  Customer Support Excellence:• Contributed to the team winning the "Customer Obsession Award" 5 times consecutively at Tech Mahindra Ltd., supporting a BIG 5 American Technology MNC in the E-Commerce industry (Indian Customers). Customer Support Excellence:• Consistently exceeded expectations, handling 50-80 customers daily and achieving a 33+ weekly RNRs (Rewards N Recognition).

  • Ad-Hoc Senior CS Associate

    Jan 2021 - Feb 2022

  • CS Associate

    Dec 2019 - Dec 2020
• 

  C.K Prusty & Associates

  May 2023 - now

  Internal Auditor

  Audit & Internal Controls:• Conducted Internal Audits for a Central Public Sector Enterprise (CPSE) under the Department of Atomic Energy and a Gold Category Public Sector Undertaking (SLPE) of Odisha Govt. (Mining Industry).• Led Statutory Audits of Semi-government Colleges (Education Industry).• Performed Financial/Performance Audits for over 30 Gram Panchayats in Odisha.