
Coleen Diggins
ACCOUNTS MANAGER

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About me
Real Estate Agent, Training Facilitator.
Education

Lyceum SA
2014 - 2022Bachelor's degree Bcom in Management - FinanceI am currently still studying to complete my Degree in Finance Management, I have one second year subject left, and 4 3rd year subjects.

PBS College
2010 - 2013Credit Management Diploma Credit Management DiplomaI have done all levels to obtain my Certificates of Credit Management, then completed my Diploma in Credit Management.

Roodepoort Technical College
1990 - 1992N4 Commercial
N3
1990 - 1991
Ontdekkers High
1987 - 1989
Experience

ARROW BUYING (PTY) LTD
Jul 1995 - Feb 1998ACCOUNTS MANAGERDEBTORS AND CREDITORS) Duties : Managed four hundred creditor and plus minus 100 debtor accounts .Reconciliation of cr/dt accounts from balance brought forward and open item statements.Managing creditor/debtor department with 4 clerks reporting to me.Data capturing on an inter-linked network system.Payment allocation, sorting queries pertaining to the relevant accounts.Resolving debtor's claims in shortest possible time. Ensuring that debtors statements be sent out timeously.Managing all duties in debtor's dept. Ensuring all deadlines are met.Preparing documentation for legal representation.All general account filing Book value of R 3 000 000.00Reason forLeaving : Company closed down. Show less

AFRISAM SOUTH AFRICA (PTY) LTD
Feb 1998 - Aug 2008ACCOUNTS PAYABLE CLERK / SAP R3 SUPPORT (FI/CO)
AfriSam
Feb 1998 - Jun 2005Central payment and management of nationally approved vendors Providing services and goods to all operations within the company. Controls accounts payable spend in excess of R100 mio per annum Per clerk. (R4.5 billion per annum in total) Ensure invoice verifications are done in accordance to promises according To purchase orders on the SAP system . Ensure vendors are paid according to agreed terms and conditions. Negotiate Payment terms with Suppliers. Ensure supplier’s does not stop supply due to non-payment of amounts. Maintain and improve vendor and internal customer relations. Co-ordinate national feedback on vendors and company performance to SupplyChain Manager. Ensure update of master data of responsible vendors and changes to vendor data. Solve vendor and internal queries at lowest level possible. Liaison with admin officers at operations to solve Goods Received queries. Liaison with procurement departments within the Co to solve price differences. Central Goods Received Invoice Received management and problem solving of accounts. Regular communications regarding status of accounts to internal and external customers. Maintain Reconciliation’s Liaise with Financial accounts department regarding electronic transfers. Ensure set standards within the group for suppliers and accounts payables are in Accordance to the ISO 9001 procedures. Working list has to balance with Age analysis before final payments are done, All EFT’s have to be by finalized a week before month end. Co-operate and communicate with colleagues to ensure effective teamwork. Show less
A P Clerk
Feb 1998 - Jun 2005Senior Accounts Payable
Feb 1998 - Jun 2005

AfriSam
Sept 2005 - Aug 2008PROCUREMENT/COMMODITY ADMINISTRATORDuties : Responsible for general procurement administration regarding to updates of master data, e-catalogues, reports and International scorecards as well as commodity and supplier analysis and recommendations. Proactive dealings with suppliers are a regular requirement to improve the image and service levels between suppliers and the company. Key Functions: Reporting/ Scorecards Run, extract and compile scorecard - quarterly Kpi Reports - Run, extract and compile Quarterly (Key Performance Indicators) BW Reports - compile (SAP Business Warehouse) - Monthly and Quarterly BBBEE reporting spend on monthly basis, Analyzing Total Spend, Measured Spend and Procurement Spend, Monthly Analyzing Supplier top 100 Spend for Contracts on SAP Creating and Managing Contracts on SAP SAP Contract Spend reporting on monthly basis Training of Individuals - Sap, Service entries, systems and Reporting Proactively putting systems in place to ensure control Managing Rental and Services Agreements via Service Entries on SAP Managing Company cellphone contracts. Incl all Administration. Managing and Maintaining Cellphones on SAP HR. Negotiation of Cellphone packages and Service providers Assisting in CI approvals for stationery e.g. Business Cards, Letterheads etc. Ensure that the procurement policy and implementation plans as directed by Group Procurement are adhere to. Ensure set standards within the region for supplier and commodity selection are In accordance to the ISO9001 procedure. Maintaining ISO procedures Report and analyzing the Procurement PCS (Product Classification System) Assist in our Benefits target, Budgets on our Procurement targets. Update of our Intranet and MSDS (Material Safety Data Sheets) General Procurement Administration duties e.g. Purchase requisitions, Goods Receipts etc. Assisting with Master Data, Material and Vendor Show less

Industroclean pty ltd
Aug 2008 - Aug 2014CREDIT MANAGERDuties : Managing the debtors department consisting of 11 employees and 4 branches. Key Responsibilities: Be responsible for the company collections with a book value of R 30 million with an average of 1000 accounts. * Reconciliation of debtors' accounts and addressing all queries related thereto. * Ensures all debtors' payments are timeously paid and follow up on overdue accounts. * Handling of all cash receipts & bank deposits. * Allocation of payments from bank statements on to debtors' accounts. * Preparation of debtors' age analysis for monthly management accounts. * Recording of all receipts for all general ledger accounts. * Maintain bad debt provision lists. * Approves sales orders on overdue accounts. * Administration of postal collection. * Building sound relationships with existing and potential new clients. * Resolving queries efficiently and effectively. * Ensuring customers receive Invoices and Statements on time. * Follow up of all outstanding reconciling items with suitable explanations documented. * Processing of amounts received into the debtor's module ensuring correct allocation in order to facilitate proper aging. * Ensure that all invoices and statements are received by the customers. * Control age analysis on debtors. * Liaising with internal and external clients on outstanding balances. * Month-end reports * Maintain up to date and accurate customer filing systems according to requirements. * Maintain up to date and accurate customer database. * Implementing new systems and procedures. * Implementing a Performance review structure. * Dealing with Debt Collectors and Attorneys * Problem solving in department and Customer accounts. * Warnings/disciplinary action and dismissals if necessary. Show less

Delonghi South Africa (Pty) LTD
Aug 2014 - Oct 2022Credit ManagerI am a Credit Manager for South Africa, having 6 employees directly reporting to me. Our Head Office is based in Italy. We are in the wholesale industry. Doing all relating to Credit Management and Risk control.

Fine Home Platinum
Dec 2023 - nowReal Estate Agent
Licenses & Certifications

Hygiene and Cleaning Supervision
Siyaya Skills Institute (Pty) LtdFeb 2013- View certificate

Generic Management
Siyaya Skills Institute (Pty) LtdFeb 2012 - View certificate
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Credit Management Level 3
PBS College (PTY) LtdJun 2012 - View certificate
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Credit Management level 2
PBS College (PTY) LtdDec 2011 - View certificate
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Diploma in Credit Management
PBS College (PTY) LtdJul 2013 
Lyceum Colege
Lyceum
Languages
- enEnglish
- afAfrikaans
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