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Sina Sadeghi

Sina Sadeghi

Information Technology Consultant

Followers of Sina Sadeghi236 followers
location of Sina SadeghiRichmond Hill, Ontario, Canada

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  • Timeline

  • About me

    Head of Customer Support at Magentrix

  • Education

    • Ryerson University

      2016 - 2020
      Bachelor of Commerce - BCom Business Technology Management

      Extensive study of real-world business applications associated with IT and managerial skills.

  • Experience

    • Self-employed

      Dec 2017 - Mar 2020
      Information Technology Consultant

      Providing IT services to small businesses • Remote and on-site troubleshooting • Technical support • Network setup and maintenance • Access management • IT-based problem-solving • Data storage • Data management • Virtual Machine

    • Magentrix

      Sept 2020 - now

      • Helping organizations utilize Partner Relationship Management and Customer Success systems to achieve improved productivity and customer satisfaction.• Designing and implementing solutions to streamline integration with the Magentrix platform.• Timely and accurate problem-solving of Partner Relationship Management, Customer Portal, and Customer Relationship Management (CRM) SaaS systems by applying root cause analysis, Mind Mapping, and team collaboration.

      • Head of Customer Support

        Apr 2022 - now

      • Support Specialist

        Sept 2020 - Apr 2022

  • Licenses & Certifications

    • Cisco IT Essentials

      Cisco Networking Academy
      Jan 2013