Paul Carrott

Telephone Debt Collector (Secondment)

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Greater Coventry Area

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Timeline
About me
Reconciliations Manager at NFU Mutual.
Education
- Stratford-upon-Avon College
  -
  NVQ Team Leading, 2010 Level 2
- Kineton High School
  1994 - 2001
  A-Levels English Language, Government & Politics, History. GCSEs, 10 subjects. A-Levels (B, C, C) / GCSEs (A-C)
- University of Lincoln
  2001 - 2004
  BA (Hons) Journalism 2:1
- Chartered Insurance Institute
  2023 - 2023
  Certificate in Insurance Insurance Pass
  CII (IF1) Insurance, Legal and RegulatoryCII (IF3) Insurance Underwriting ProcessCII (IF4) Insurance Claims Handling Process
Experience
- European Collections & Investigations (ECI) Limited
  Sept 2006 - Sept 2006
  Telephone Debt Collector (Secondment)
- Equidebt Limited
  Jun 2008 - Jun 2013
  - Senior Collections Team Leader
    Sept 2010 - Jun 2013
  - Collections Team Leader
    Oct 2008 - Sept 2010
  - Telephone Debt Collector
    Jun 2005 - Oct 2008
  - Acting Client Team Leader
    Jun 2008 - Aug 2008
- Apex Credit Management
  Nov 2014 - Oct 2016
  - Customer Operations Team Leader
    Aug 2013 - Oct 2016
  - Customer Operations Senior Team Leader (Secondment)
    Nov 2014 - Jun 2016
- Dlc Hillesden Securities Limited
  Oct 2016 - Aug 2018
  Business Process Outsourcing Team Manager (Volkswagen Group UK Limited)
  TPS Credit Control Calling Team Manager, Oct 2016 - Nov 2017, 1 yr 2 mos.TPS Sales Ledger/Administration/National Accounts Team Manager, Nov 2017 - June 2018, 8 mos.Learning and Development Induction Team Manager / TPS Team Manager, May 2018 - Aug 2018, 4 mos, Telford, Shropshire, United Kingdom.
- Sanctuary Group
  Sept 2018 - Apr 2023
  Income Team Manager
  New Tenancy Team Manager, Oct 2018 - Nov 2019, 1 yr 1 mos.Enforcement & Home Ownership Team Manager, Nov 2019 - April 2023, 3 yrs 6 mos.
- NFU Mutual
  Apr 2023 - now
  - Reconciliations Manager
    Mar 2024 - now
  - Cash Control Team Leader
    Apr 2023 - Feb 2024
Licenses & Certifications
- CII (IF3) Insurance Underwriting Process
  Chartered Insurance Institute
  Nov 2023
- Concussion Guidelines
  The Football Association
  Sept 2023
- Safeguarding For All
  The Football Association
  Sept 2023
- Mental Health First Aid Champion
  Mental Health First Aid (MHFA) England
  Jan 2023
- Respect For Coaches
  The Football Association
  Sept 2023
- CII (IF4) Insurance Claims Handling Process
  Chartered Insurance Institute
  Dec 2023
- CII (IF1) Insurance, Legal and Regulatory
  Chartered Insurance Institute
  Oct 2023
- EE Playmaker
  The Football Association
  Sept 2023
- Collector Accreditation Initiative (CAI)
  Credit Services Association
  Jan 2011
  View certificate
- Sudden Cardiac Arrest
  The Football Association
  Sept 2023
Honors & Awards
- Awarded to Paul Carrott
  Team of the Month Sanctuary Housing Jul 2019
- Awarded to Paul Carrott
  Team of the Month Sanctuary Housing Feb 2019
- Awarded to Paul Carrott
  Team of the Month dlc Nov 2017
- Awarded to Paul Carrott
  Team of the Month Apex Credit Management Jun 2016
- Awarded to Paul Carrott
  Team of the Month Apex Credit Management Nov 2015
- Awarded to Paul Carrott
  Team of the Month Apex Credit Management Mar 2014
- Awarded to Paul Carrott
  Leader of the Year Cabot Credit Management Group 2014
- Awarded to Paul Carrott
  Star of the Month Apex Credit Management Nov 2013
- Awarded to Paul Carrott
  Credit Today Awards Credit Today May 2012
Volunteer Experience
- Coach
  Issued by Wellesbourne Wanderers Football Club on Aug 2023
  Associated with Paul Carrott
- Activator
  Issued by ECB All Stars Cricket - Wellesbourne CC on May 2019
  Associated with Paul Carrott
- Distributor
  Issued by Wellesbourne & Walton News on Oct 2022
  Associated with Paul Carrott
- Newspaper Deliverer
  Issued by Wellesbourne & Walton Community Cares on Apr 2022
  Associated with Paul Carrott