Paul Carrott

Paul Carrott

Telephone Debt Collector (Secondment)

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location of Paul CarrottGreater Coventry Area

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  • Timeline

  • About me

    Reconciliations Manager at NFU Mutual.

  • Education

    • Stratford-upon-Avon College

      -
      NVQ Team Leading, 2010 Level 2
    • Kineton High School

      1994 - 2001
      A-Levels English Language, Government & Politics, History. GCSEs, 10 subjects. A-Levels (B, C, C) / GCSEs (A-C)
    • University of Lincoln

      2001 - 2004
      BA (Hons) Journalism 2:1
    • Chartered Insurance Institute

      2023 - 2023
      Certificate in Insurance Insurance Pass

      CII (IF1) Insurance, Legal and RegulatoryCII (IF3) Insurance Underwriting ProcessCII (IF4) Insurance Claims Handling Process

  • Experience

    • European Collections & Investigations (ECI) Limited

      Sept 2006 - Sept 2006
      Telephone Debt Collector (Secondment)
    • Equidebt Limited

      Jun 2008 - Jun 2013
      • Senior Collections Team Leader

        Sept 2010 - Jun 2013
      • Collections Team Leader

        Oct 2008 - Sept 2010
      • Telephone Debt Collector

        Jun 2005 - Oct 2008
      • Acting Client Team Leader

        Jun 2008 - Aug 2008
    • Apex Credit Management

      Nov 2014 - Oct 2016
      • Customer Operations Team Leader

        Aug 2013 - Oct 2016
      • Customer Operations Senior Team Leader (Secondment)

        Nov 2014 - Jun 2016
    • Dlc Hillesden Securities Limited

      Oct 2016 - Aug 2018
      Business Process Outsourcing Team Manager (Volkswagen Group UK Limited)

      TPS Credit Control Calling Team Manager, Oct 2016 - Nov 2017, 1 yr 2 mos.TPS Sales Ledger/Administration/National Accounts Team Manager, Nov 2017 - June 2018, 8 mos.Learning and Development Induction Team Manager / TPS Team Manager, May 2018 - Aug 2018, 4 mos, Telford, Shropshire, United Kingdom.

    • Sanctuary Group

      Sept 2018 - Apr 2023
      Income Team Manager

      New Tenancy Team Manager, Oct 2018 - Nov 2019, 1 yr 1 mos.Enforcement & Home Ownership Team Manager, Nov 2019 - April 2023, 3 yrs 6 mos.

    • NFU Mutual

      Apr 2023 - now
      • Reconciliations Manager

        Mar 2024 - now
      • Cash Control Team Leader

        Apr 2023 - Feb 2024
  • Licenses & Certifications

    • CII (IF3) Insurance Underwriting Process

      Chartered Insurance Institute
      Nov 2023
    • Concussion Guidelines

      The Football Association
      Sept 2023
    • Safeguarding For All

      The Football Association
      Sept 2023
    • Mental Health First Aid Champion

      Mental Health First Aid (MHFA) England
      Jan 2023
    • Respect For Coaches

      The Football Association
      Sept 2023
    • CII (IF4) Insurance Claims Handling Process

      Chartered Insurance Institute
      Dec 2023
    • CII (IF1) Insurance, Legal and Regulatory

      Chartered Insurance Institute
      Oct 2023
    • EE Playmaker

      The Football Association
      Sept 2023
    • Collector Accreditation Initiative (CAI)

      Credit Services Association
      Jan 2011
      View certificate certificate
    • Sudden Cardiac Arrest

      The Football Association
      Sept 2023
  • Honors & Awards

    • Awarded to Paul Carrott
      Team of the Month Sanctuary Housing Jul 2019
    • Awarded to Paul Carrott
      Team of the Month Sanctuary Housing Feb 2019
    • Awarded to Paul Carrott
      Team of the Month dlc Nov 2017
    • Awarded to Paul Carrott
      Team of the Month Apex Credit Management Jun 2016
    • Awarded to Paul Carrott
      Team of the Month Apex Credit Management Nov 2015
    • Awarded to Paul Carrott
      Team of the Month Apex Credit Management Mar 2014
    • Awarded to Paul Carrott
      Leader of the Year Cabot Credit Management Group 2014
    • Awarded to Paul Carrott
      Star of the Month Apex Credit Management Nov 2013
    • Awarded to Paul Carrott
      Credit Today Awards Credit Today May 2012
  • Volunteer Experience

    • Coach

      Issued by Wellesbourne Wanderers Football Club on Aug 2023
      Wellesbourne Wanderers Football ClubAssociated with Paul Carrott
    • Activator

      Issued by ECB All Stars Cricket - Wellesbourne CC on May 2019
      ECB All Stars Cricket - Wellesbourne CCAssociated with Paul Carrott
    • Distributor

      Issued by Wellesbourne & Walton News on Oct 2022
      Wellesbourne & Walton NewsAssociated with Paul Carrott
    • Newspaper Deliverer

      Issued by Wellesbourne & Walton Community Cares on Apr 2022
      Wellesbourne & Walton Community CaresAssociated with Paul Carrott