Tiffany Phillips

Experience

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  Tallahassee-Leon County Civic Center

  Aug 1999 - Dec 2004

  Usher

  • Provide information regarding the location of various offices and seating for events and concerts.

• 

  Kinderschool

  Aug 1999 - Dec 1999

  Teacher’s Assistant

  • Assist teachers with classroom instruction.• Supervise afternoon activities.• Sanitize classrooms and play areas.• Provide care for children ranging from nursery to middle school age.

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  Collector’s Attic

  Aug 2002 - Oct 2003

  Manager

  • Complete sales transactions.• Purchase supplies and new inventory.• Supervise sales staff.

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  Tallahassee Community College

  Aug 2002 - Dec 2002

  Student Mentor

  • Provide assistance and instruction to peers in various computer programming languages for the duration of the semester.

• 

  Mr. Roger Hobbs

  Jul 2003 - Jul 2003

  Network Administrator/Computer Technician

  • Time-limited project. Set up and maintain wireless network for small business use.

• 

  Florida State University

  Jan 2004 - Jan 2021

  Promotion from Administrative Support Assistant to IT Support Specialist.Office of Faculty Recognition• Develop new features and test improvements to web interfaces of multiple databases utilized by faculty and administrators campus-wide.• Interpret and apply user needs to shape the development and design of enhancements to multiple databases and the office website; coordinate with the office programmer to ensure these updates are incorporated into the appropriate database; obtain feedback from users to verify satisfaction.• Attend standing biweekly development team meetings, documenting meeting topics, offering development feedback and suggestions, and troubleshooting various issues for discussion among team members.• Created and maintain a Blackboard organization for Beta Testing, containing enhancement documentation and group discussion of troubleshooting.• Provide training workshops and support to delegates and faculty users; review database usage; supervise delegate permissions; input faculty data as needed; produce reports by request. Created and maintain a reference documentation wiki. Developed an online training class required for all delegates.• Maintain a database cataloging thousands of national and international awards (currently over 5,000 awards), including recording faculty winners, researching new awards, and reviewing and polishing data.• Maintain the Office of Faculty Recognition (OFR) website and Faculty Awards website, including award winner announcements, social media connections, and troubleshooting; serve as backup webmaster for the Office of the Vice President for Faculty Development and Advancement (FDA).• Coordinate and assist with award research, data entry, records, and reports as needed by OFR, FDA, university colleges/departments, and the Provost. • Assist with verification of faculty award winners as required by FSU General Counsel within SharePoint. • Assist faculty with award nomination processes. Show less Office of Faculty Recognition• Assist faculty with award nomination process.• Maintain awards database by updating descriptions, taxonomies, and due dates.• Provide university-wide support and training to faculty and delegates for the Faculty Expertise and Advancement System (formerly known as the Dean of the Faculties Curriculum Vitae Database).• Work with database programmer to develop enhancements to CV Database.Office of Institutional Effectiveness (joint position; 2009-2010)• Review departmental submissions for SACS accreditation. Show less

  • IT Support Specialist

    Jul 2012 - Jan 2021

  • Administrative Support Assistant

    Apr 2009 - Jul 2012

  • Computer Support Specialist/Procurement Associate

    Aug 2007 - Apr 2009

  • Computer Support Specialist

    Jan 2004 - Aug 2007
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  BlueWave IT

  Jan 2019 - now

  Web Designer
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  Florida State University

  Sept 2021 - now

  Business Systems Analyst

  Promotion from IT Support Specialist to Business Systems Analyst.