Robert Chapman

Experience

• 

  AA Clark Accident Repair Centre

  Aug 1998 - Jan 2004

  Bodyshop Estimator

  Thatcham approved estimator. Glassmatics and Audatex trained. Parts warehouse controller. Quality control of finished repairs .

• 

  AA clark vauxhall

  Jan 2004 - Jan 2007

  Telesales Agent

  Parts department organisation, Over seeing of van sales and deliveries.Fork lift license obtained. Managed a department of 4 parts people and 3 drivers while keeping a high demand of parts sales throughout the trade, retail and our own workshops.

• 

  Inchcape Automotive Retail

  Feb 2007 - Jan 2013

  Parts Manager

  Running the department and keeping it profitable while maintaining a high level of customer service. Parts figures went up each year as the department became more profitable, with the added sales we were able to beat our budget on a monthly basis, with this we became the most successful the department had been for many years.

• 

  Think Ford Bracknell

  Jan 2013 - Mar 2017

  Parts Manager

  Everyday tasks of running a parts department, from sales to accounting. keeping a steady supply and demand of motor vehicle parts. From retail to trade and workshop counters, with phone sales and Parts deliveries. Each year showed a rise in profit and customer retention while breaking budgets each year.

• 

  Think Ford Reading

  Mar 2017 - Jan 2020

  Parts Manager

  Parts sales and Service department. Providing a service to the trade and retail environment. High level of customer satisfaction while successfully maintaining budgets and targets. Workshop control and service desk skills and experience while working alongside the current aftersales manager .

• 

  Thats handy home and garden services

  Feb 2020 - now

  Company Owner