Temitayo Opoola

Experience

• 

  Lagos state University library

  Nov 2016 - Feb 2017

  Library Intern

  1. Organized collection of books, periodicals, publications and other reference materials for convenient access; 2. Worked with team that developed and indexed databases which provides information for library users; 3. support in the review of general library policies and procedures;4. Assisted in locating books and other resourceful materials in response to requests by users;5. Also provided administrative support such as typing, handling phone calls/correspondence and preparing reports. Show less

• 

  Amen Girls College, Ikorodu, Lagos State.

  Aug 2018 - Jul 2019

  Teacher(NYSC)

  1. Presenting lessons in a comprehensive manner using audio/visual means to facilitate learning;2. Create and distribute educational content from approved study curriculum to further engage students on discussed subject topics;3. Planned and executed educational in-class and outdoor activities and events;4. Developed and gained professional skills and knowledge by attending professional trainings and workshops;5. Successfully organized monthly programmes a sustainable development (SDG) facilitator to sensitize the students about girl education, choosing a career, sexual and drug abuse. Show less

• 

  Global snib Prints

  Jul 2019 - Jan 2021

  Public Relation officer/customer service.

  1.Take and keep records of all the activities in the company.2. Keep the information of customers that needs feedback on the product offered.3. Interact with the customer on commendation and complaint reasons.4. Keep information of employees in the organization.

• 

  ALAT by Wema

  Dec 2021 - Jun 2023

  Customer service provider

  provide solution to online customer base

• 

  Sun King

  Jul 2023 - now

  Customer Service Executive

  • Interacting with prospective customers and directing them on the use of the entity’s products and services.•Assisting and solving customers queries, requests and enquiries.•Escalating complaint to the resolution unit and follow-up to confirm final resolution. •Supporting sales agent by interacting with prospective customers on the details of their contract and other relevant information to increase sales.•Cross-selling and up-selling to customers