Daryn J. Boyer

Experience

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  United States Air Force

  Aug 1988 - Sept 2013

  - Led 16-member Special Communications Maintenance Team, sustained IT/communications infrastructure in 11 nations. - Dispatched teams for emergency restorations, installs, upgrades and optimizations on SATCOM, enterprise network systems, and VoIP across Europe. - Supported Army, Air Force, NATO, NASA, and other international agencies. - Advised USAF-Europe CIO on enterprise upgrades, installs and proposals. - Managed technology projects and coordinated funding for command-wide technology initiatives. Show less - Implemented structured on-the-job training for 128 Client Support Administrators and 94 network professionals in support of a $16M Metropolitan Area Network. - Developed task evaluations, written exams, course curricula, and tracking methodology to support initial and mission qualification training for administrators and technicians assigned to the Network Control Center. - Coordinated cutting-edge IT industry training and certification classes and maintained network training facility. - Oversaw IT Support Desk operations. Show less - US military representative and shift supervisor- Led six-person multinational duty crew providing record communications for North Atlantic Treaty Organization (NATO). - Responsible for operating a critical messaging relay mainframe system which processed over 150,000 military/diplomatic messages per month. - Monitored and controlled over 30 communications channels to ensure continuity and message quality. - Established alternate routes for message traffic as necessary, coordinated maintenance and technical support. - Performed first-line technical control facility fault isolation with end users to restore system to operational status.- Developed and generated status reports to network control centers. - Administered LAN and managed local IT asset accountability. Show less • Managed and controlled 3 Local Area Networks & administered 250 Windows NT and MS Exchange user accounts. • Responsible for the installation, troubleshooting, and repair of over 200 computer systems and associated hardware. • Installed network and desktop application software and instructed personnel on proper use. • Developed Technical Solutions for procurement of all organization computer related equipment and software. • IT asset manager, responsible for accurate accounting of over 600 pieces of equipment. • Computer security officer, responsible for proper processing and segregation of proprietary and unclassified computer products. • Organizational web-master, responsible for creation and maintenance of content on AFOTEC intranet and external web sites. Show less - Built and administered organization’s first-ever LAN; developed and initiated Standard Operating Procedures, established client support (help desk) function. - Provided new user familiarization training and education. - Managed IT Asset accountability and instituted technical solution and technology procurement processes and procedures. - Established Network Security program; provided computer and network security guidance to users; controlled and applied Computer Emergency Response Team security updates. - Troubleshot, repaired and maintained faulty network components. - Maintained switches, routers, and cable infrastructure. Fabricated and routed category 5 cables and maintained patch panels. Show less - Member of a Special Operations communications team providing direct support to the Joint Chiefs of Staff, regional, and command-directed operations. - Deployed with satellite, ground radio, computer, and cryptographic communications systems in a fully integrated operations and maintenance environment. - Responsible for installing, operating, and maintaining command and control circuits and equipment in tactical and fixed configurations. - Transmitted and received messages from aircraft and ground stations using computer, radio, and data transfer equipment.- Maintained aircraft status boards during flight-following operations. - Encrypted and decrypted messages using on-line and off-line encryption methods. - Constructed and installed 4 major antenna systems. Office security manager. Show less

  • Director, Communications & IT Operations

    Apr 2012 - Sept 2013

  • Director, Communications & IT Operations Special Maintenance Teams

    Jun 2010 - Apr 2012

  • Senior Manager, Cyber Infrastructure Special Maintenance Team

    Aug 2009 - Jun 2010

  • Program Manager, Air Force Communications Control Center - Europe

    Jan 2008 - Aug 2009

  • Program Manager, Technology Projects Branch - Europe

    Apr 2006 - Jan 2008

  • Senior Manager, IT Training and Standards Evaluation

    Mar 2004 - Apr 2006

  • Supervisor, Mainframe and LAN Administration

    Feb 2001 - Mar 2004

  • LAN Administrator

    Aug 1998 - Feb 2001

  • IT Systems Administrator

    Aug 1996 - Aug 1998

  • Special Operations Tactical Communications (Voice/Data) Technician

    Jul 1992 - Aug 1996

  • Operator, Military Message Systems (Mainframe)

    Aug 1988 - Jul 1992
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  Quest Media & Supplies, Inc.

  Nov 2013 - Sept 2014

  IT Service Delivery/Program Manager

  Managed the allocation, distribution and deployment of professional IT resources including Systems Engineers, Network Engineers and Project Managers for technology projects and engagements in the Northern California region and beyond.Directed client technology initiatives, including Avaya VoIP, Cisco VoIP, Nexus, UCS, MS Exchange, Active Directory, Office 365, Citrix, VMware and Wireless Network upgrades and installs, as well as Network Security assessments and penetration tests.

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  Apex Systems

  Nov 2014 - Oct 2024

  Directed Apex operations for multiple technology projects. Spearheaded consulting efforts to include partner relationship building, quality assurance, and operational efficiencies. Leveraged resources to build, optimize, and scale talent bench, facilitating placement, onboarding, training, and performance management for 100+ Network Engineers, App Developers, Game Designers, DevOps, QA, Project & Incident Managers and other IT specialists. Ensured adherence to Statements of Work and Service Level Agreements. Fostered and motivated team skill development and certification. Developed managed service proposals and deal reviews, won bids. Show less

  • Director, Consulting Services

    Jan 2021 - Oct 2024

  • Manager, Consulting Services

    Nov 2014 - Jan 2021