Travis Denneson

Experience

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  Savitt Law Office

  Dec 2003 - Aug 2004

  Contract Attorney

  • Performed legal research, drafted discovery documents, and participated in arbitration and depositions

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  Thomson Reuters

  Nov 2004 - now

  • Managing business ownership of the roadmap, prioritization, development, and full product lifecycle for multiple Westlaw Classic, Westlaw Edge, and Westlaw Mobile/iOS features and AI-driven solutions• Defining and drafting business rules and acceptance criteria for business stories, managing quality testing and prioritizing bugs, and verifying deliverables meet or exceed business expectations • Driving collaboration across Agile, cross-functional project teams consisting of Technology, CSS, User Experience, R&D, and Editorial partners to inspire ideation and innovation, increase efficiency, overcome roadblocks, mitigate risks, maintain scope within budget, and deliver maximum value to customers • Training and managing multiple teams of contractors for project assignments such as testing, auditing, and gold data gathering and grading for R&D AI algorithm development• Engaging in customer research sessions and focus groups, as well as leveraging other channels of customer feedback to identify customer problems and pain points surrounding legal research and Westlaw’s capabilities• Partnering with Marketing to promote new releases and update collateral • Joining forces with User Experience partners to engage in design sprints and Dojos• Spearheading the development and release of dozens of Westlaw iPad and iPhone app enhancements, including a limited release of an AI voice recognition feature in partnership with IBM Watson• Mentoring, coaching, and delegating responsibilities and business decisions to other product managers to increase inclusivity and help develop the talents of others Show less • Served as Legal Editorial Operations product manager, project manager, and subject matter expert for Westlaw’s Intellectual Property content, responsible for managing all phases of the product lifecycle• Drove the successful and timely completion of several complex Intellectual Property content and feature enhancement projects for Westlaw and WestlawNext, including the complete redevelopment of all IP content to XML-only publishing pathways, the creation of a new metadata authority, the full integration of all IP content onto WestlawNext, and adding linking and KeyCite citator functionality to all Patents, Trademarks, and other IP content. • Applied substantial technical knowledge and experience gained from working with a wide variety of online content publishing pathways, application features, and infrastructure systems• Directed and coordinated work across cross-functional teams to implement innovative content publishing and application solutions• Managed capital budgets for multi-year business cases, working in close coordination with Portfolio Management, Finance, and Technology PMO to track and report project finances to executive leadership • Organized and coordinated capital project estimates across multiple Legal Editorial Operations content teams • Presented regular status reports to executive leadership regarding project deliverables, finances, and risks• Acquired and leveraged extensive experience working with Agile, Waterfall, and hybrid project methodologies Show less • Coordinated the design, development, release, and ongoing maintenance of a variety of Westlaw administrative law and third-party content databases• Led over a dozen successful XML publishing pathway redevelopment projects covering numerous content sets and publications • Coordinated development and testing efforts across multiple cross-functional teams in Editorial and Technology, setting out requirements and business rules for both content publishing and application development• Led the successful and timely integration of our Editorial team’s content onto WestlawNext during the lead-up to 2010 initial launch • Calculated estimates for capital growth initiatives and provided monthly capital forecasts• Managed outside vendor and contractor resources and monthly expense budgets for ongoing content maintenance Show less • Provided advanced legal research support for users of Westlaw and other Thomson Reuters legal software products, primarily serving the large law firm segment and other priority accounts • Engaged directly with customers to help them craft effective Boolean and natural language search queries for documents relevant to their legal issues and explain product features, functionality, pricing, and coverage• Reported errors and customer feedback to Product Management, Editorial, and Technology departments• Promoted new product features and subscription plans and partnered with Sales and Account Management on account activity and sales leads • Created training materials and documentation for Reference Attorney department knowledge base Show less

  • Senior Product Manager, Westlaw Product Management

    Dec 2016 - now

  • Senior Legal Product Specialist, Legal Editorial Operations

    Oct 2010 - Dec 2016

  • Senior Database Specialist, Legal Editorial Operations

    Aug 2006 - Oct 2010

  • Reference Attorney II, Legal Customer Service & Support

    Nov 2004 - Aug 2006
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  Pliam Law Group

  Jan 2005 - Jul 2005

  Contract Attorney

  • Performed legal research and drafted federal trademark registration office action responses, contracts, and discovery documents