
Lisa Caldwell ChartPR FCIPR
Features Writer and Bureau Chief (Coverstory Features Agency)

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About me
Non-Executive Director| Fellow CIPR| Commissioner Equality Commission| Alumna Fulbright
Education

Institute of Leadership and Management
-Level 7 – Strategic Leadership and Management
Belfast Royal Academy
-
Birkbeck, University of London
2009 - 2009Chartered Institute of Public Relations Advanced Certificate
Edinburgh Napier University
2001 - 2005BA Hons Journalism
Experience

NEWSFLASH PRESS AND PICTURE AGENCY LIMITED
May 2005 - Feb 2008Features Writer and Bureau Chief (Coverstory Features Agency)Edited and wrote stories for national newspapers and magazines.

Translink
Mar 2008 - Sept 2010Media Relations OfficerResponsible for media relations for the overall Translink brand (including Ulsterbus, Metro, Enterprise and NI Railways). Managed the media relations function within a busy marketing department in order to protect and enhance the company’s corporate image and reputation to positively contribute to the overall strategic communications objectives.

Simon Community Northern Ireland
Sept 2010 - Sept 2012Communications and Marketing ManagerOverseeing and implementing the strategic development and execution of the public relations strategy, advertising campaigns, direct marketing, internal communications, and online activity to include website development, social media and online donation tools.

MCE Public Relations
Sept 2012 - Feb 2014Senior Corporate Client ManagerThis job entailed specialising in corporate public relations, reputation and crisis management working for some of the biggest corporate organisations in Ireland north and south, including Hewlett Packard, Danske Bank Ireland and A&L Goodbody. It also involved work across the marketing and communications disciplines strategically leading rebrands, stakeholder engagement campaigns and online activity.

Social Security Agency (latterly DFC)
Feb 2014 - Feb 2018Head of Communications and EngagementLead on all social security communications and marketing supporting 14 welfare reform projects. Included strategic development, coordination and delivery of public affairs, external communications, marketing campaigns, stakeholder engagement, internal communications, customer insight and online activity.

Fulbright Commission
Aug 2016 - Jan 2017Fulbright Scholar
Woman’s Aid Federation Northern Ireland
May 2017 - Jan 2019Member of Board of Directors
Belfast City Council
Feb 2018 - Sept 2023Director of External Affairs, Communications & Marketing
Fundraising Regulator
Dec 2022 - nowNon Executive Director
Equality Commission for Northern Ireland
Mar 2023 - nowCommissioner
The Executive Office
Nov 2023 - nowIndependent Chair to the Interdepartmental Working Group on Historical Clerical Child Abuse
Licenses & Certifications

CIPR Accredited Practitioner
CIPR – Chartered Institute of Public Relations.webp)
FRSA Fellowship
The RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce)Sept 2016
FCIPR - Fellow
CIPR – Chartered Institute of Public RelationsJun 2016
Honors & Awards
- Awarded to Lisa Caldwell ChartPR FCIPRUK PR Leader of the Year - Finalist PRCA Nov 2023 2023 Finalist
- Awarded to Lisa Caldwell ChartPR FCIPRIn House PR Team of the Year - Gold Winner Chartered Institute of Public Relations Oct 2023 Belfast City Council - Gold Winner
- Awarded to Lisa Caldwell ChartPR FCIPRBest Public Sector Campaign - Silver Chartered Institute of Public Relations Oct 2022
- Awarded to Lisa Caldwell ChartPR FCIPRBest Publication - Gold Chartered Institute Public Relations Oct 2022
- Awarded to Lisa Caldwell ChartPR FCIPRDigital & Social Media Campaign - Gold Chartered Institute of Public Relations Oct 2022
- Awarded to Lisa Caldwell ChartPR FCIPRBest Publication CIPR Awards Oct 2021 Silver
- Awarded to Lisa Caldwell ChartPR FCIPRBest Staff Well-being Initiative CIPR Awards Northern Ireland Oct 2021 Gold Winner
- Awarded to Lisa Caldwell ChartPR FCIPRInternal Communications Campaign CIPR Awards Oct 2021 Gold Award
- Awarded to Lisa Caldwell ChartPR FCIPRPublic Sector Marketing Chartered Institute of Marketing Nov 2016 Highly Commended
- Awarded to Lisa Caldwell ChartPR FCIPRChairman's Award for Services to the PR Industry CIPR Northern Ireland Feb 2014
- Awarded to Lisa Caldwell ChartPR FCIPRCIPR PRide Awards- 'Outstanding Young Communicator of the Year Northern Ireland' - 2012 Gold Winner
- Awarded to Lisa Caldwell ChartPR FCIPRCIPR PRide Awards - Young Communicator of the Year - 2011 Finalist
- Awarded to Lisa Caldwell ChartPR FCIPRCIPR PRide Awards ‘Best Public Sector’- ‘Rail Safety’ - 2010 Silver Award
- Awarded to Lisa Caldwell ChartPR FCIPRCIPR PRide Awards- Crisis Communications-‘Translink Enterprise - Headline Grabbing Fares’ - 2010 Finalist
- Awarded to Lisa Caldwell ChartPR FCIPRCIPR PRide Awards- ‘Best In house team’ - 2010 Silver Award
- Awarded to Lisa Caldwell ChartPR FCIPRCIPR PRide Awards - ‘Best Public Sector’ Derry line upgrade - 2009 Gold Award
- Awarded to Lisa Caldwell ChartPR FCIPRHSBC Rail Business Awards - ‘Campaign of the Year’- Leaf Fall - 2008 Highly Commended
- Awarded to Lisa Caldwell ChartPR FCIPRBest Publication Chartered Institute Public Relations Gold
Volunteer Experience
Northern Ireland Committee Member
Issued by CIPR – Chartered Institute of Public Relations on Jan 2009
Associated with Lisa Caldwell ChartPR FCIPRTreasurer - Northern Ireland Group
Issued by CIPR – Chartered Institute of Public Relations on Feb 2013
Associated with Lisa Caldwell ChartPR FCIPR
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